Windows does not have access to my external hard drive

April 19, 2012 at 20:06:07
Specs: Windows 7, 8GB
Hi everyone,

I have a 500GB WD My Passport Portable Hard Drive which I couldn't access out of the blue. The error message that pops up is saying that "Windows does not have access to the drive" or something like that.

I restarted my laptop in safe mode: command prompt and ran chkdsk i: /f and it started displaying the following:
Replacing invalid security id with default security id <xxx of 62xxx>

And its been going strong for a whole night now. If it really has to replace all 62000++ of them it will probably take 4 days to complete.

Should I let it run to its completion? Is there an alternative I should be considering?
My primary concerns right now are to extract important data inside (primarily my wedding photos) and don't really care much for trying to get it to work again.


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#1
April 20, 2012 at 01:45:07
First, let chkdsk.exe run to completion.

"My primary concerns right now are to extract important data inside (primarily my wedding photos) and don't really care much for trying to get it to work again"

Well I'm afraid you won't be able to extract any data from it unless you get it to work again. Even data recovery software requires that the drive is in working order and recognised by Windows.

You really should have your precious photos & other files saved in at least two separate locations, not just on one drive.

If you discover that the drive still doesn't work, test it with Western Digital's diagnostic software for Windows: http://support.wdc.com/product/down...

It will test any WD Passport drive, so just ignore the Passport Essential picture if yours is a different model - it doesn't matter.

If the drive has failed (as revealed by the testing software) the only way to get data off it is to send it to a professional data recovery service, and that is very expensive.


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#2
April 22, 2012 at 00:57:40
Hi everyone,

Just to provide an update on my situation. The chkdsk took 3 days and didn't do squat. I then tried recuva, R-Studio & TestDisk to no avail.

Finally I gave EASEUS Data Recovery Wizard and bam! everything's there to be extracted. And so the wedding pictures were saved. Thanks for your help everyone!

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