Windows 7: Headset Sound In Not Working w/ Skype

Plantronics, inc Cs540 headset
September 25, 2019 at 22:21:17
Specs: Windows 10, 2 GB
Hi!

I have an HP Pavillion HPE (h8-1380t) running Windows 7 Pro (64-bit) and I have a headset plugged to the top of the computer. FYI, on the top, the computer there are 4 ports: headset out, headset in (mic), and 2 USB ports. Here's what is happening:

a – I can listen to YouTube videos.

b – When I use Skype, my voice is herd (i.e., the mic works) but I do not hear anything.

I tested the speakers using Tools > Options > Audio Settings > Speakers (which is set to Communications Headphones, IDT High Def..., Auto Volume) and I hear the sound.

What's wrong?

Thank you!


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#1
September 26, 2019 at 08:59:47
Oops I posted too soon. . .

OK I'll try again. See if this helps:

https://www.thewindowsclub.com/micr...

Don't click on any of update or repair links. They're just ads.


message edited by DAVEINCAPS


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#2
September 28, 2019 at 08:44:43
Start Skype and check your audio settings there. There is an indicator that moves when you speak. You can try it on both manual and automatic volume settings.

Always pop back and let us know the outcome - thanks


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