Windows 7 Computer won't boot or take me to BIOS screen

September 21, 2012 at 09:37:01
Specs: Windows 7, 3.2 GHz 200x16 Mhz
RAM R/W Test Failed Press F1 appears on screen and then followed by Checking NV RAM and nothing. I think there may have been a power surge thru my power strip when I was moving my computer to a different part of the house. Any thoughts?

In addition, I can't get to the BIOS screen or any other screen other than the above error message.


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#1
September 21, 2012 at 10:03:31
Hi,

Have you checked the power supply? Have you tried the modules one at a time for a few days to see if you can isolate the issue to one of the modules?

If not, I would suggest you to reseat the memory modules first and then boot your system after that. Ensure before reseating memory modules, disconnect the power supply from the computer.

If the issue still persists, then follow the below mentioned steps according to the type of computer you have:
In case of LAPTOP: Reset the BIOS to factory Defaults.
In case of DESKTOP: Reseat the CMOS battery. Ensure before doing that disconnect power supply and all 3rd party peripherals from the computer.

Let me know the results.

Thanks & Regards
Debbie B
#iworkfordell


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#2
September 21, 2012 at 10:56:43
Debbie -

Thank you for the response. The most I know about computers is that when I turn them on they flash pretty lights. By reseating the memory modules do you mean the RAM cards? I have googled enough I think I can figure out reseating the CMOS battery. Third party peripherals means ?? Keyboard , etc?


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#3
September 21, 2012 at 13:50:38
Hi jfayard,

Glad to hear from you. Yes, I am talking about RAM cards. I am not sure which system model you are using but if possible try reseating RAM sticks and check if that solves the issue.

Third party peripherals could be anything connected to your computer like, as you mentioned keyboard, USB, printer, camera etc.

You can even take the help from your computer manual for reseating purposes.

Thanks & Regards
Debbie B
#iworkfordell


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#4
September 22, 2012 at 05:15:33
Sigh. I think I miss the days of typewriter. This is a built system that I bought from an individual a couple of years ago. There is no manual to refer to. My IT department gave me a couple of memory cards to test out to see if that was the problem. I took out the old cards, cleaned the connectors with a pencil eraser, cleared out the dust and reseated the cards. Put everything back and then the pc wouldn't recognize the monitor. Removed cards and reseated the CMOS battery. The battery was under the video card which I had to remove to get to. I then tried every possible combination of new an old cards I could and still no monitor. But when I unplugged the monitor the screen flashed check monitor cable. Thoughts? I'm going to try a new battery today. I am afraid it's time for a new computer. Was really hoping to get a couple more months out of it.

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#5
September 24, 2012 at 07:36:16
Hi jfayard,

No doubt those days were wonderful.

"Check Monitor Cable" error could splash if the cable connections are loose. In this case, kindly reseat the monitor cables or try swapping them. You can even try reseating video card once again.

Rest let me know, if any progress after changing CMOS battery.

Thanks & Regards
Debbie B
#iworkfordell


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