|BEST BUY, ha, funny how a store name like "Best Buy" offers such crummy service! Yes, a 15 day return policy is designed to do one thing...limit returns. Best Buy is a "move the merchandise & make $ company", their service & terms are horrible. Add that into the whole laptops scam going on in the industry today - laptops are junk, ALL laptops! They're a rip-off. They're expensive, they fail prematurely, expensive to repair, the hard drives are weak,etc etc. I'm not surprised by your issues, sorry to say. But...ppl continue to buy them.|
Just because something passes QoS, doesn't mean that it's perfect. Look at all the automotive recalls & issues, computers are no different. I'm amazed as to how well these companies can build in obsolecence into their computers! That's the REAL ART. They are designed to fail 1-3 yrs down the line, in order for companies to sell parts at price gouging levels (like replacement LCDs for $299 when the laptop itself originally costs $500.00), as well as selling new machines. If you've never seen the inside of a computer, especially a laptop, you'd be amazed as how small & compact things are. You don't get a lot for your $. THEN add in the lousy tech support & service w/ these companies and you have the makings of a consumer nightmare. But...ppl keep buying them. OK, rant over.
RE: Repair, well if it's a design or quality issue (the noises), not sure if it can be fixed or not. If something isn't working, burnt out bulb, bad fan, motherboard etc., those can always be fixed.
Just another stupid saying...