Solved Win 7 Laptop stopped recognizing Lacie 1TB external USB HDD

June 4, 2013 at 19:33:37
Specs: Windows 7, amd a6 4400m/4gb
I have had my Lacie 1tb external hard drive for 2+ years. Last night I plugged it into my laptop and it wasn't there. It eventually shows up in 'my computer' but the laptop freezes when i try clicking on it or right clicking. I tried 2 other pc's also but same thing. Twice windows said i need to reformat the drive before I can use it. I said no. The files are all still there as I plugged it into the USB port on my Bluray player and I can see them and open them, but cant access them via pc. Computer Management did recognize it also, but freezes when I click on it. Not until I unplug the drive will the pc respond. I don't want to have to reformat as the are a lot of semi important files on it. Any suggestions? Thanks:)

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#1
June 5, 2013 at 03:27:54
✔ Best Answer
What usually happens with external hard drives after a while is that the SATA-to-USB chip inside the enclosure fails. The only fix for that is to break open the enclosure and put the drive into a new, third-party enclosure. That should allow you to use the drive again.

Of course, if you have a PC with a spare hard drive bay, you can install it in there instead of buying an enclosure.


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#2
June 5, 2013 at 04:00:34
Report what information you see about that drive when viewing it in Windows Disk Management.

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#3
June 11, 2013 at 20:13:01
The one time I saw it in management since this started, it was grayed out. No other information except it was there and the full size of the drive. I've now contacted lacie directly. Maybe they will do something if it's broken, who knows.

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#4
June 11, 2013 at 22:37:30
You could try phil22's suggestion. However if you can't find (or don't want to buy) a new enclosure, you could just reformat it. About backing up your data. I don't know if any data recovery software could work on it but you might as well try. There are lots of data recovery sofware for free so you can try them out if it could back up all the date inside your external hdd then you could easily reformat it. However reformatting it doesn't guarantee a fix. Again phil22 could also be right about the enclosure.

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