Win 7 BSOD after changing case

Custom / P5q-e
December 13, 2010 at 07:07:13
Specs: Windows 7, 3.166 GHz / 3327 MB
Hi, I changed my PC desktop case and added a hard drive to it. Since then, I got these ugly blue screens of deaths and cannot isolate the problem. I tried disabling most onboard components in the BIOS, but no luck yet. It always happened while listening to music, but that can be coincidence, as iTunes is usually open. It also happened while using USB a couple of times.

I exported this using BlueScreenView:

==========================================
Dump File : 121310-38048-01.dmp
Crash Time : 13/12/2010 11:30:36 a.m.
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x83077591
Parameter 3 : 0xb5d278f0
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+232591
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\121310-38048-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
=========================================

=========================================
Dump File : 121010-38859-01.dmp
Crash Time : 10/12/2010 06:12:31 p.m.
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 0xc000001d
Parameter 2 : 0xbec66fc0
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dcd10
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\121010-38859-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
=========================================

=========================================
Dump File : 121010-45755-01.dmp
Crash Time : 10/12/2010 01:00:31 p.m.
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82ecbd99
Parameter 3 : 0xc2e63944
Parameter 4 : 0x00000000
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+1aaf0
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\121010-45755-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
=========================================

=========================================
Dump File : 121010-40373-01.dmp
Crash Time : 10/12/2010 09:04:48 a.m.
Bug Check String :
Bug Check Code : 0x0000010d
Parameter 1 : 0x00000005
Parameter 2 : 0x7a874300
Parameter 3 : 0x00001024
Parameter 4 : 0x8666f098
Caused By Driver : Wdf01000.sys
Caused By Address : Wdf01000.sys+40f9e
File Description : Kernel Mode Driver Framework Runtime
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 1.9.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\121010-40373-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
=========================================

=========================================
Dump File : 121010-29780-01.dmp
Crash Time : 10/12/2010 08:36:40 a.m.
Bug Check String : ATTEMPTED_WRITE_TO_READONLY_MEMORY
Bug Check Code : 0x000000be
Parameter 1 : 0x9b73ff4c
Parameter 2 : 0xcfeaf121
Parameter 3 : 0x8dd23968
Parameter 4 : 0x0000000b
Caused By Driver : mrxsmb10.sys
Caused By Address : mrxsmb10.sys+1f4c
File Description : Longhorn SMB Downlevel SubRdr
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\121010-29780-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
=========================================

=========================================
Filename : ntkrnlpa.exe
Address In Stack : ntkrnlpa.exe+232591
From Address : 0x82e45000
To Address : 0x83255000
Size : 0x00410000
Time Stamp : 0x4c1c3fac
Time String : 19/06/2010 12:55:24 a.m.
Product Name : Microsoft® Windows® Operating System
File Description : NT Kernel & System
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Company : Microsoft Corporation
Full Path : C:\Windows\system32\ntkrnlpa.exe
=========================================

=========================================
Filename : ntkrnlpa.exe
Address In Stack : ntkrnlpa.exe+dcd10
From Address : 0x82e1e000
To Address : 0x8322e000
Size : 0x00410000
Time Stamp : 0x4c1c3fac
Time String : 19/06/2010 12:55:24 a.m.
Product Name : Microsoft® Windows® Operating System
File Description : NT Kernel & System
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Company : Microsoft Corporation
Full Path : C:\Windows\system32\ntkrnlpa.exe
=========================================

A BiG THANKS to anyone who can help me!


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#1
December 13, 2010 at 10:43:49
First of all you haven't provided adequate information. If the hard drive you added is a SATA type and you previously didn't have a SATA drive installed you may need to install SATA controller drivers.

Another possible cause could be that you disturbed one or more of the RAM modules or possibly an add in card.

With the computer unplugged from the wall try re-seating all the RAM sticks and add in cards.

The following line in the dump above indicates a problem with the hardware abstraction layer. Again, this could be caused by the presence of a type of hard drive that is new and not properly configured. "Caused By Driver : halmacpi.dll"

Look in Device Manager to see if the additional hard drive is working properly according to Device manager.


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#2
December 13, 2010 at 11:32:20
Thanks for your answer. The new hard drive is SATA. I already had two SATA drives, and this one is the third. It appears to be working properly according to the Device Manager.

I'll try to install the RAM and cards again. Since this BSOD only appears once a day at most, it's difficult to troubleshoot the problem.

If I can provide any more information, please tell me how to do it. Again, thank you very much for your help.


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#3
December 13, 2010 at 12:02:14
Do you get a message from Windows indicating it wants to perform a repair?

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#4
December 13, 2010 at 12:28:14
I get the BSOD, then it reboots without letting me do a print-screen or read the whole thing. And when Windows starts again, it asks me if I want it to try to find a solution. Nothing happens if I accept the prompt. Thanks.

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#5
December 13, 2010 at 13:40:13
Just happened again. Windows says after reboot:

Windows have recovered...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 11274

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 93EE9613
BCP3: A8433618
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\121310-30092-01.dmp
C:\Users\Andres\AppData\Local\Temp\WER-79903-0.sysdata.xml

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C:\Windows\system32\en-US\erofflps.txt


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#6
December 14, 2010 at 10:01:16
Try performing a Windows 7 repair.

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