Why won't my Pavilion 7840 boot?

Hewlett-packard Pavilion 7840
April 4, 2011 at 06:34:20
Specs: Windows XP
The CPU lights blink and the fan runs, but it will not boot up. Can anyone help?

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#1
April 4, 2011 at 07:50:58
Errors messages?

Noises?

What preceded this non-starting condition - a virus, software/hardware UNinstall/INstall, thunderstorm?

MOOOOooove! OH and you're welcome!


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#2
April 4, 2011 at 11:35:42
The computer, itself was working fine. I opened up the web browser and it locked up (which it does from time to time). The tried to <CTRL>+<ALT>+<DEL> and nothing happened, so I hit the power strip to shut it down. When I tried to restart the computer, the fan starts to run and the lights on the tower blinks, the printer goes through its function but NOTHING appears on the screen and it is not booting up for me.

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#3
April 4, 2011 at 14:35:36
Try Windows Advanced Options menu:
http://www.computerhope.com/issues/...

Try last Known Good configuration.

If that doesn't work, try to get into Safe Mode w/ Networking and look in the Windows Application & System Event Logs (under Computer Mgmt in Control panel) for Errors (Noted by a Red X in the "type" column).

You can try to install and update an anti-malware tool (like MalwareBytes, Emsisoft AntiMalware, SpyBot Search & Destroy etc) & scan your system for malware. Also update your anti-virus & scan with that (if you have it installed).

Open the PC case and check the motherboard as well for bad capacitors:
http://www.thenakedpc.com/dan/Bulgi...

You may want to check your HDD too. Test your HDD with the free manufacturers hard drive utility available from the hard drive manufacturers website to make bootable floppies or CDs to thoroughly test your hard drive surface area, mechanics and electronics:
- Seagate/Maxtor (Maxtor acquired by Seagate): Seatools.
- Western Digital: DataLifeguard.
- Fujitsu: Fujitsu Drive Test (FJDT).
- Hitachi/IBM: Hitachi Drive Fitness (HDFT).
- Samsung: (HUTIL).
- Toshiba (Fujitsu, Samsung or Hitachi utilities may work).

MOOOOooove! OH and you're welcome!


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Related Solutions

#4
April 5, 2011 at 05:37:13
Thanks, I'll give it a try. I'm clueless when it comes to hardware. If I can't figure it out, I guess that the "Geek Squad" will handle it for me.

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#5
April 5, 2011 at 06:15:33
Geek Squad? Oh dear...God help you...(they'll fix your PC by trying to sell you a new PC along with their software...and their thi$'$ & that'$.

MOOOOooove! OH and you're welcome!


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#6
April 5, 2011 at 09:01:59
I know what you're saying... About three years ago, I got a virus and they charged me over $300 to clean the hard drive and get it running again. I'm fearful what they are going to charge me should I have to resort to the "Geeks".

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#7
April 5, 2011 at 09:34:22
I had a friend with a bad laptop, or SO she thought! She took the craptop to Worst Buy, they said it was dead and she needed a new laptop. So, she bought 2 laptops; one for her and one for her kids (as she was sick of her kids messing up her sys).

Turns out it was the AC power adapter (or cord) that was bad! I told her to take back the 1 laptop and b*tch at 'em, she did....she did.

MOOOOooove! OH and you're welcome!


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#8
April 5, 2011 at 12:59:05
I'm fearful that they're going to say that its completed worthless and its something simple. But I have no other resources, that's why I'm on here asking if anyone knew what I could do so I could at least attempt a repair.

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#9
April 5, 2011 at 13:29:46
Well, getting a fair accurate diagnosis is half the battle. I'm not sure if too many shops offer FREE diagnoses. It isn't worth their time then. I charge for hardware diagnoses.

You could try a school, ask them if they have kids who work on PCs...float 'em a few bucks to test the system per my information above.

Or, you could try Craig's List, lots of inexpensive PC nerds/hobbyists for hire on there.

Geek Squad & Best Buy are in it for one thing, to try to separate as much $ from you as possible. They're thieves.

MOOOOooove! OH and you're welcome!


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