Why son't my new HP computer print?

January 29, 2011 at 18:37:44
Specs: Windows 64
I have an Acer laptop and a new HP Office jet printer. It is not being used wireless. My son set itup and I have printed from windows live just fine. But now I tried to print from the internet and it won't print. There is no response why. The service book says to checkthe programs in the firewall of trustedaapplications??? I don't know what that is so I typed in this URL they gave me and you peoplle came up to help. Thanks for any help you can give me. Linda

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January 30, 2011 at 09:27:52
Is the printer connected to usb at this computer or on network?

Look at default printer in control panel maybe, This printer ought to be set as default. There is way to do a test page. Try that first. Remember that control panel is usually the settings that other programs will use. If you set page size in control panel then usually those setting relate to program settings.

What happens on test page print?

"The era of big government is over," said Clinton 1996

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