Why is my Cyan cartridge not working?

August 6, 2014 at 07:18:33
Specs: Windows Vista
Canon Inkjet PIXMA iP5000
All 5 cartridges are relatively new but prints indicate that no Cyan is being used. I checked and determined that the cartridge is not blocked, (some color on tissue). It may not have been completely inserted originally, but it is now.


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#1
August 6, 2014 at 07:40:41
Have you cleaned the print heads?

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#2
August 6, 2014 at 08:17:10
I'm not sure about this model of printer, but can you put the cyan cartridge in a different (incorrect) slot? If so, do some test print and see if you're getting cyan.

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