Click here for important information about

Why doesn't my computer boot when installing RAM?

Asus N56jr-eh71 i7-4700hq 2.4ghz 15" lap...
November 22, 2020 at 15:08:40
Specs: Windows 10, Intel Core i7 4700HQ/8GB DDR3
Hi Everyone. I have an issue and I would like you to help me. I own an ASUS N56JR Laptop and I'm planning to upgrade from 8GB Memory to 16 GB (The manufacturer specifies this limit). What I did first was only taking out the original memory stick from its slot (let's say it's Slot 1) to check the reference and features. When I put the stick back in Slot 1, the computer didn't turn on. After blaming it on the electrical network, I decided to switch the stick to Slot 2. Then it booted normally. I couldn't just remain with the doubt, and put the stick back in Slot 1. This time the laptop did turn on, but the keyboard back-light and display didn't turn on, so I don't know if it was actually booting. My question is if there is any chance I screwed the slot or something else in my machine, so this is happening now. Thanks for your attention.

See More: Why doesnt my computer boot when installing RAM?

November 22, 2020 at 15:13:57
Did you power down the laptop and then remove the battery BEFORE messing with the RAM?

Reply ↓  Report •

November 22, 2020 at 15:29:27
Yes I did. Actually there's little chance to screw up something since the battery is dead.

Reply ↓  Report •

November 23, 2020 at 09:13:59
If the battery is dead then you are/were running off AC power. Did you unplug that?

Reply ↓  Report •

Related Solutions

November 23, 2020 at 16:58:54
Of course, I actually have performed this procedure many times in the past on laptop and desktop computers. The thing is, I know I might have possibly damaged the slot mechanically, but I'm not sure if I could have damaged it electrically, because, as I mentioned before, I switched the memory stick to the other slot and the computer worked. Now, in case I have damaged the slot and can't do anything about it, I have two alternatives: Either I refrain form upgrading my laptop or I buy a 16GB DDR3 stick, if it exists, to boost it a little bit. This Laptop is already 6-year old, so I don't know if it's worth it, so I can continue working with this machine as it is until it dies completely and forces me to get a new one.

Reply ↓  Report •

Ask Question