Solved Why doesn't my ASUS monitor get a signal

April 23, 2017 at 17:50:58
Specs: Windows 10
New ASUS series M32 PC purchased. Attempting to use my existing 5 year old ASUS monitor. VGA cord connected, got a new DV1 to HDMI cord, as the new PC doesn't have a DV1 port. Monitor will come on, but says "No Signal"

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✔ Best Answer
April 24, 2017 at 13:19:25
Your description sounds like you had both cables connected at the same time. If you're sure the cables & the monitor are both good, the problem is with the tower. If the tower has a graphics card AND onboard graphics, the monitor should be connected to the card. You could try removing the card, then connect the monitor to the motherboard port & see if you get a display. If you do, either the card is bad, or wasn't fully seated in it's slot, or the BIOS is configured incorrectly.


#1
April 23, 2017 at 19:16:57
A video signal isn't being received by the monitor, so either the problem is with the tower or the monitor cable.

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#2
April 23, 2017 at 20:58:05
"VGA cord connected, got a new DV1 to HDMI cord, as the new PC doesn't have a DV1 port."
Not very clear.
Are you using a VGA cord? Are you using a DVI to HDMI cord? HDMI to DVI cord? OR are you trying to do HDMI to DVI to VGA through an adapter? If the later, it will NOT work. Some DVI ports carries the analog signal for a DVI to VGA adapter but not all (DVI-I vs DVI-D) and HDMI does NOT carry the analog signal so it cannot work.
Please tell us what ports your computer has and what ports your monitor has so we can see if it is possible to use it at all and what you will need to do it.

You have to be a little bit crazy to keep you from going insane.


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#3
April 24, 2017 at 04:43:03
The ASUS monitor has 2 cables that connect to the tower. One is VGA, the other is DVI. The older tower has ports for both, but the new tower doesn't have a DVI port so I got a new cable that's DVI on the monitor side and HDMI on the tower.

I am not using an adaptor.

The monitor has VGA & DVI ports. The tower has VGA, HDMI & USB ports.

I've reconnected my 5 year old tower to the monitor using the existing VGA cable and the new DVI to HDMI cable and it works fine. Older tower is Windows 7, new tower is Windows 10, if that makes any difference.

Sorry I'm not as tech savvy as I should be. Are you advising that I can't use the older monitor with the new tower? Thanks very much.

message edited by Joby1001


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#4
April 24, 2017 at 05:03:38
VGA is analog, DVI & HDMI are both digital. Use only ONE cable type, not both. Pick a preference & go with it. Digital is better.

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#5
April 24, 2017 at 05:39:04
The new monitor cable works fine with my old tower. You think there's something wrong with the brand new one? Hard to tell, since it's can't show me anything.

FYI, older tower is running Windows 7, new one should be running Windows 10 - would that cause any issues?


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#6
April 24, 2017 at 05:40:07
Not sure how I'd "pick a preference" when I can't see anything displayed. The monitor works fine with the new cable (and the older VGA) on my old tower.

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#7
April 24, 2017 at 13:19:25
✔ Best Answer
Your description sounds like you had both cables connected at the same time. If you're sure the cables & the monitor are both good, the problem is with the tower. If the tower has a graphics card AND onboard graphics, the monitor should be connected to the card. You could try removing the card, then connect the monitor to the motherboard port & see if you get a display. If you do, either the card is bad, or wasn't fully seated in it's slot, or the BIOS is configured incorrectly.

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#8
April 24, 2017 at 17:27:11
Thanks, but removing cards and connecting motherboards is way too much for me. I called ASUS, they couldn't determine the issue either, so it's packed up to be returned. Thanks for your help.

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