Solved Why does wireless mouse pointer stick and jump?

Hewlett-packard / P7-1436s
July 30, 2017 at 16:28:28
Specs: Win10, 3.0 ghz/6 Gigs RAM
Sticky wireless mouse pointer (USB). Three different nice have been use which behave the same. When first installed the work fine. As time and usage go on, pointer acts like it is stuck and will jump when mouse is lifted or runs off the edge of the mouse pad. Scroll wheel acts the same. Unknown if related, the computer just powered off abruptly why typing this post. Fired right back up again. Just found the wired optical mouse that came with the computer and it seems to work fine plugged into the same USB ports I used for the wireless. Front and back of the computer

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#1
July 30, 2017 at 17:19:29
✔ Best Answer
Wireless mice are not the most reliable of rodents. Assuming the battery is good about all you can do is clean the underside of the mouse and its battery connections. Sometimes you can select an alternative frequency which might prevent external interference.

You could be better off to stick to a reasonable quality corded optical mouse (cheap ones can have unreliable cords).

Always pop back and let us know the outcome - thanks


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#2
July 30, 2017 at 18:37:44
What brand is it? If it's a cheap one that could be the issue. I've owned a couple dozen Logitechs over the years and never had an issue with any of them.

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#3
July 30, 2017 at 19:30:56
All the wireless mice I have had have been Logitech. I have never had a problem before this computer but I have gone thru 3 mice with it. I have had this computer for 3 years. The mice work with my laptop.

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#4
July 30, 2017 at 20:05:21
How long does it take before the mice start misbehaving?
Minutes? Hours? Days? Longer?

If you unplug a misbehaving mouse transmitter and force
Windows to re-discover it and set it up anew, does it then
behave properly?

-- Jeff, in Minneapolis


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#5
July 31, 2017 at 08:32:32
If the same mice are OK on a different computer then that throws a different light on it.

As an extension of the input from Jeff above you could go to Device Manager, find your mouse there and Uninstall it (right click). Do not let it uninstall "software" if it should ask, otherwise ignore all warnings. When you restart the computer it will find the mouse as new hardware and set up the driver again.

Always pop back and let us know the outcome - thanks


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#6
August 1, 2017 at 05:48:09
On a similar issue, I recently re-installed a CD/radio in my old stake truck. The CDs play fine for 10 minutes then go totally wonkers. I have determined the media, and I assume, the laser, are overheating. When I change disks, the unit plays fine again. When I remove the offending disk, it is very hot.

I am suggesting there may be an issue with the surface you are running the mouse on. I assume you are using a different surface when using the mouse with your laptop?


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#7
August 1, 2017 at 12:08:41
OtheHill,

I'm very far from an expert, but the problem with your CD player
sounds more like something elsewhere in the electronics. If it is
the laser, it is not because the laser beam itself is directly heating
the disks, but because the laser diode is overheating, and the heat
just spreads to everything nearby.

How does that idea connect with the surface under the mouse?

-- Jeff, in Minneapolis

message edited by Jeff Root


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