Solved Why does my wifi mouse lose its driver

December 4, 2016 at 03:35:18
Specs: Windows 10 54bit
Asus X751S laptop. Every time I turn it on th wifi mouse does not work. I have to go to the troubleshooter to install the correct driver and it works perfectly, until the next time I log on. This mouse works OK in my desktop.

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#1
December 4, 2016 at 04:00:23
Hi Ray, have you checked:-

Settings
Devices
Mouse and Touchpad
Additional Mouse Options
Hardware

I would expect only 2 to show.
I thought W10 provided its own driver for a wifi mouse.
Could it be the driver you are installing is not suitable for W10?

Good Luck - Keep us posted.


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#2
December 4, 2016 at 13:31:40
✔ Best Answer
Are you leaving your laptop on in the sleep mode?

Try removing and re-plugging the USB dongle instead.


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#3
December 5, 2016 at 00:39:31
Tried both solutions and it sems OK now.
Many thanks.

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