Why does my printer produce blank prints

August 27, 2020 at 05:52:27
Specs: Windows 10
When I send a text document to my Pixma MG5750 printer it goes through all the motions of printing but the page is blank. I have renewed any low ink cartridges and have cleaned and checked the print heads. It was previously giving a B230 error code but since cleaning the heads that message has disappeared. I have also updated the latest driver software but still the pages are still blank. Help!

See More: Why does my printer produce blank prints


#1
August 27, 2020 at 09:23:04
When you let the cartridge run out (low ink warning) air can get into the print head. After cleaning, did you run any tests? If so, did the printer print a full pattern?

Reply ↓  Report •

#2
August 27, 2020 at 09:33:19
Has there been a long period of disuse? If so the print heads may be so badly blocked that they could require replacing. Often it can be cheaper to replace the printer.

Always pop back and let us know the outcome - thanks


Reply ↓  Report •

#3
August 27, 2020 at 14:59:26
Many thanks for the suggestions. I ran the tests but no test pattern was printed; the page was completely blank. I had been printing one or two pages on almost a daily basis prior to this problem suddenly appearing. At first a fault message B230 appeared but after I cleaned the print head this message disappeared and everything seemed normal, but although the printer went through the motions of printing, the pages were blank. The flatbed scanner works ok.

Reply ↓  Report •

Related Solutions

#4
August 27, 2020 at 16:03:05
See this:
https://www.ifixit.com/Answers/View...

Try the first suggestion from John.

I realise this is a fix for your previous B230 error but it might still help.
It is referenced on several websites.

Always pop back and let us know the outcome - thanks

message edited by Derek


Reply ↓  Report •

#5
August 27, 2020 at 18:37:53
Run the c leaning cycle 4 or 5 times then try the print head test.

Reply ↓  Report •

#6
September 1, 2020 at 06:17:31
The issue of printing blank pages happens when there is any hardware issue. It may be due to the cartridge issue as it can stop working if not checked properly.

Reply ↓  Report •

Ask Question