Why does my mouse not work at times?

February 26, 2011 at 13:23:17
Specs: Windows Vista
Why hello there,

At this very moment my mouse is working, BUT! about five minutes ago it was not and this is the second time this has happened.

Okay here is some background info before I start:

I have vista 32bit

My mouse is a logitech V220

This mouse and every other mouse I try does not work on my desktop computer. Even a wired mouse does not work.

I have used every usb port, none work for the mouse.

I have plugged in other devices into these usb ports and they also do not work.

This mouse DOES work on my laptop with no problems.

Batteries are fine.

When I go into device manger on my computer, mouse and pointer devices is not even listed.

Also, since my mouse is working at the moment. I have checked and the device software is updated.

Okay I think that covers everything I've read about the people with similar issues and problems on this forum and on many others.

The only other thing I can say is after oh I don't know, maybe an hour or so... I shut down my computer, remove the actual power cord from the power source and go and do something else. Then, the mouse comes back to life.


This problem will no doubtedly reoccur sometime in the future. To save myself some heartache I'd like to be prepared for that event or heck, even prevent it!

These support forums are great and I love all you helpful people that carry us struggling bunch through our problems.

And of course as always, I appreciate all and any help. I'd like to know a few things myself so I can prevent this from happening to someone else.


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#1
February 26, 2011 at 13:26:57
"I have used every usb port, none work for the mouse.
I have plugged in other devices into these usb ports and they also do not work.

Assuming Windows hasn't asked for any driver software and if that's the case, then likely the USB ports are somehow defective (hardware-wise).

"The only other thing I can say is after oh I don't know, maybe an hour or so... I shut down my computer, remove the actual power cord from the power source and go and do something else. Then, the mouse comes back to life"

And that would indicate the problem is intermittent (usually not an easy fix)...

What does Device Manager say about the condition of the USB controllers/hubs?

"Channeling the spirit of jboy..."


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#2
February 26, 2011 at 13:44:57
At the moment everything is fine so I couldn't really tell you about the condition of the USB controllers/hubs when the problem was occurring...

I do remember looking at the universal serial bus controllers when I first had this problem and to my knowledge after looking in the "properties" of these things I believe they were okay. I don't know if that was an answer to your question or not. Just telling you what I know basically.

Right now I don't see USB Controller or USB Hubs in my device manager. I don't know if they are under another category or something but I don't see the words "USB controllers" exactly, in my device manager.

Hope that answers your question.


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