Why does my laptop screen keeps freezing?

Gateway / Nv53a
December 1, 2012 at 10:52:33
Specs: Windows 7, AMD Athlon™ II dual-core processor P320 2.10 GHz / 4GB
Hi I am having the same exact problem as the person from the link below and I have never dropped my computer or spilled anything on it.
This is how they described the problem:
"My laptop screen freezes up & then the colors kind of fade and eventually the screen just looks like white & gray blotches. If I push down on the screen from the top or squeeze at the top, left of center the screen goes back to normal. Any ideas what could be wrong?"

I tried to click on the link that was provided in one of the advises, but I guess its too old (2010). Can anyone help me please?

http://www.computing.net/answers/ha...


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#1
December 1, 2012 at 11:05:58
And I have already "scanned for viruses, reinstalled my operating system, and installed an external monitor". They do not work for this situation, so can someone give me new advice?

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#2
December 1, 2012 at 17:06:22
If you can squeeze or push the screen and cure the problem then it is not either software or a virus. The fault is with the screen itself (not what we generally regard as a freeze, which is where the computer stops).

Screen replacement or repair is the way forward.

By the way, always best to write your own description of the problem, often there are important differences.

Always pop back and let us know the outcome - thanks


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#3
December 2, 2012 at 09:06:55
Thank you, I had a feeling that is what I would have to do but just needed some insight first. I couldn't figure out why people kept saying scan for viruses and re-install my system, they all seemed irrelevant (Just so happens that I regularly do those to keep my laptop clean and healthy). But I added their description because it was the exact issue I'm having.

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#4
December 2, 2012 at 09:21:17
Well, it is just possible that it is something else close to the screen that is affected when you move it, such as the cabling or its motherboard connection. Either way something physical needs attention.

Thx for popping back - if you feel like clicking Best Answer then this post will be marked as Solved.

Always pop back and let us know the outcome - thanks


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