Solved why does my HP nx9420 not show my new HP battery

December 18, 2014 at 07:06:08
Specs: Windows XP
Power meter shows "not present" The new battery is fully charged and original HP same model as old battery.

My name Mr. ED


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✔ Best Answer
December 26, 2014 at 06:19:10
I've stepped in merely to repost "phil's" suggested link but in the Tiny url format; as that invariably ensures the actual link itself will work (providing the site is, of course, still "alive").

This is presuming (not ASSuming...) that the link phil posted above either didn't actually work properly (and occasionally links don't), or there was a problem with the actual site via the link as above at the time.

http://tinyurl.com/mtstgwa

Would be useful to know the outcome of your research and the solution when achieved.

Merry Crimble...



#1
December 18, 2014 at 09:23:27

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#2
December 19, 2014 at 18:55:02
Thanks phil, but I could only see a few syllables of your solution. Most of it was not displayed and thus not of any use
please send it to me on my email
thanks

edited by moderator: remove personal info


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#3
December 20, 2014 at 01:27:05
Not wise to post an email address in an open forum... Spammers will find and use it galore...

Suggest you delete it ...

Send phil a private message containing it; and likly he will respond...

Actual solutions to a CFH (Call For Help) are given in the forum pages obviously, so everyone can participate and benefit.


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#4
December 26, 2014 at 03:49:20
well, a computer geek looked at my new battery and since the laptop would not even try to start from it decided that it was the battery and not the computer that was at fault

The suggestion for a solution from "phil" enticed me to look further but nothing helped.
Most likely reason; see above.


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#5
December 26, 2014 at 06:19:10
✔ Best Answer
I've stepped in merely to repost "phil's" suggested link but in the Tiny url format; as that invariably ensures the actual link itself will work (providing the site is, of course, still "alive").

This is presuming (not ASSuming...) that the link phil posted above either didn't actually work properly (and occasionally links don't), or there was a problem with the actual site via the link as above at the time.

http://tinyurl.com/mtstgwa

Would be useful to know the outcome of your research and the solution when achieved.

Merry Crimble...


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#6
December 26, 2014 at 19:15:00
Thanks trvlr your link worked and got me to the HP forum that posted a solution.
thans also for deleting my email address. as you see I am a relative newby of only 77y and worked with old-fashioned computers since the 60's of the last century. But these modern things require too much new knowledge that I do not have.

finally the solution failed because it is probably the new battery that is defective. But that will be resolved trough the warranty.

And the best wishes for the coming year to y'all from MrEd of Tenessee

message edited by MrEd


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