Why does my Canon printer take several hours to print

September 5, 2019 at 20:30:50
Specs: Windows 10
Same thing happens to my Canon mg 3600. I needed to print something immediately this morning. Trouble shooter indicated the fix was to set to "default" which I did several times, restarted computer and printer, tried to hardwire, . . EVERYTHING I could think of. The test page printed, but nothing from word, acrobat or the web would print. an hour later, I left and BOUGHT ANOTHER PRINTER, THIS TIME AN HP because I don't EVER want to risk my job again because of such an unpredictable printer. When I arrived home several hours later, the papers had printed. This has happened so many times that I couldn't get a document to print, only to find it sitting in the printer when I woke up the next morning. Most of the time, I don't have to have documents immediately, but sometimes it is necessary. I will NEVER buy another Canon for this reason.

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#1
September 5, 2019 at 23:26:09
Try troubleshooting this way.

Canon mg 3600 takes hours to print
http://bit.ly/2UwAlRg


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#2
September 6, 2019 at 04:26:35
Did the new printer work normally or did you have the same problem with it?

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#3
September 6, 2019 at 07:36:17
Don't be too quick to blame Canon - there might be some other reason. Seems odd because the way I read your original post the same thing happened with your HP printer. I've always used Canon and been most pleased with them.

Whatever, Windows 10 often selects drivers these days. If the previous suggestions don't work go to the website for your printer and download the latest driver from there.

Always pop back and let us know the outcome - thanks

message edited by Derek


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Related Solutions

#4
September 7, 2019 at 02:02:37
I’d start by removing the printer from the computer printers installed; remove drivers etc.. Then restart computer - power down and up. Then using drivers from the printer manufacturer’s site, re-install the printer.

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#5
September 9, 2019 at 07:58:13
Printers can be very funny indeed, but I see it was no time for joking around

There's some things to check, for example ; do you have different "printer" icons in your Printer list ? Sometimes Windows makes different one, for no apparent reason.

Otherwise: uninstall, install drivers, but that is what you did already


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#6
September 9, 2019 at 08:01:11
> Whatever, Windows 10 often selects drivers these days. If the previous
> suggestions don't work go to the website for your printer and download
> the latest driver from there.
>

I think all of this is so funny, considering the fact printers are basically devices from 40 years ago, and still in 2019, using the latest Windows, you need to go to a website & download drivers. In the mean time, computers apparently win from people playing chess, but downloading a driver from a server, now THAT is impossible ! And it's not that Canon - or even HP for that matter - have no experience. It's just funny


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#7
September 9, 2019 at 13:52:21
" I left and BOUGHT ANOTHER PRINTER, THIS TIME AN HP because I don't EVER want to risk my job again..."
enough said. closed subject as far as the OP s concerned.

You have to be a little bit crazy to keep you from going insane.


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#8
September 10, 2019 at 02:56:22
Well, I switched from HP to Canon because I had too many issues printing on the damn thing, so good luck. I remember that it was a software issue, a software installation issue (not a drive issue). I don't think Canon or HP to be better or worse, but things are different, and if one doesn't work, the other may as well do.

But back to your issue: I once had this issue (on a Windows server) where a print job would get lost, and I never found out why. What I did find was this : if you printed something else, 5 or 10 minutes before, it would print.
If there was a given time passed, it would send a print job, but the job never arrived, no error & the job was just gone.
While being a bit different, maybe you can try (if you still have the damn thing): print something (assuming it does), and then wait some minutes & try to print again. Some process or service may be dying or sleeping, which is not good, but that may just be what is happening.
Having said that, what happens when you reboot your PC, and print directly after starting up ?


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#9
September 10, 2019 at 09:47:28
Fingers appears to be right, it seems the original post was just for information.

Always pop back and let us know the outcome - thanks


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