Solved Why does my Cannon Pixma ip4700 prints plank pages

November 5, 2014 at 22:09:14
Specs: Windows 7
Printer operates OK. all cartridges are full and red lights on but still no printing on page.
No error messages shown

message edited by DerbyC

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November 6, 2014 at 05:25:36
✔ Best Answer
Does the printer go through the motions but nothing come out on the page?

After rereading your original post I understand the printer is receiving a print command.

To verify the file being sent to the printer is not the issue I suggest you use the "print test page option" to verify the issue is with the printer.

If the printer goes through the motions then, The print head may be plugged up. Inkjet printers need to be used often for that to not happen. Try run the cleaning command.

You can also try the support page for that printer. Click the link below.

message edited by OtheHill

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November 6, 2014 at 11:52:35
If it's the print head the price might make you feel it is best to replace the printer.

Always pop back and let us know the outcome - thanks

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November 6, 2014 at 18:34:27
Hi, thanks for taking the trouble to reply. I went through all the cleaning schedules as listed under maintenance with no improvement. Then managed to remove the print head and washed it in luke warm water dried, replaced and did a final head clean and seems to be printing OK.


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November 7, 2014 at 07:09:48
Thanks for getting back to us. Try printing something in color at least once a week, if not more often.

I have found that using generic ink is problematic. Even though branded ink is more expensive I would recommend that you use it.

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November 7, 2014 at 09:32:39
Good news - glad to hear it.

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November 7, 2014 at 10:07:03
If you feel that one of the responses is the best answer then mark it as so to make the thread solved.

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