why does it show paper stuck but it isnt

January 11, 2015 at 08:36:01
Specs: Windows 7
hasn,t been used for 3 weeks was working fine paper did stick but took paper out still says paper stuck

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#1
January 11, 2015 at 09:45:22
Let us have the printer name and model number - they are all very different.

Are you sure there are no bits of paper stuck in it (hidden from general view)?

Sometimes cleaning the large rollers can help, usually accessible from the back panel.

Always pop back and let us know the outcome - thanks


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#2
January 11, 2015 at 12:07:34
I had a Canon Pixma all-in-one that used to do the same thing. I contacted Canon Support & was told some sort of paper sensor needed to be replaced. It was out of warranty so I didn't bother. I ended up giving it away on Craigslist.

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