why do the orange light keeps blinlking?

February 8, 2019 at 04:33:43
Specs: Windows 10
my printer keeps saying paper jam when there is literally no paper in the printer. this is causing it to malfunction. please I need advice.

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#1
February 8, 2019 at 05:35:35
Double check the entire paper path; as often even a very small bit of paper - even other dust/debris - can produce that situation.

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#2
February 8, 2019 at 08:42:33
See your online manual for details on clearing jammed paper, there may be a port you are not aware of to see and remove paper pieces.

You have to be a little bit crazy to keep you from going insane.


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#3
February 8, 2019 at 21:03:26
Another option if you are sure there is no jam is to unplug the printer, press the power button twice, plug it back in. Allow it to reboot and rescan itself. If a jam is found again then it has to be there somewhere, if not then try printing to be sure.

You have to be a little bit crazy to keep you from going insane.


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Related Solutions

#4
February 9, 2019 at 04:54:34
Nearly all printer manuals I have seen have extensive
troubleshooting sections, usually near the back of the
book, or the end of the PDF. Sometimes many pages
long, covering a wide range of possible problems.

-- Jeff, in Minneapolis


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