Solved Why do my speaker 'tick' every time an ad or video is loaded

Dell Inspiron 17-7737 intel core i7 4500...
January 3, 2020 at 19:31:16
Specs: Windows 10, i5 8300H/16gb
I have a Dell G3 Gaming (3579) with an i5-8300H cpu, Optimus graphics, MaxAudio Pro sound and a 256 SSD hard drive installed. My question is, every time an ad or video loads on a webpage, my Bose Companion 2 Series III emit a 'ticking' sound. I have changed the sound 'mode' to every preset there is in the sound software, researched the problem on the 'Net and applied all sorts of fixes, unplugged and then plugged in the power cord into them and unplugged and plugged them into the speaker/mic port on the laptop all with the same results. The manual says to set the volume in Windows to 75% for optimum sound quality. I have set them to everything from 10% to 75% with the same results.I have installed the latest audio driver with the same results. Okay, help. All replies and opinions will be greatly appreciated and respected.

Loretta...Hope this is the right forum.


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✔ Best Answer
January 4, 2020 at 13:29:10
I would set the volume on the computer at max and use the volume control on the speakers to control the volume.


#1
January 3, 2020 at 20:47:51
Your attempts to adjust the volume in different places are
what I would try first, too. A loud click suggests that the
volume is turned up very high someplace to compensate
for a very low input signal. Maybe the volume needs to be
turned up at or close to the source, and turned down at or
close to the speakers.

It could also be an electrical problem which might be easily
fixed, perhaps by proper grounding. Hopefully someone
with an EE degree or experience in audio will come by...

-- Jeff, in Minneapolis


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#2
January 3, 2020 at 22:11:40
There are several different audio/video codecs and formats out there and this is where your problems arise from. When you switch from one format to another, you will here these clicks. It's your computer switching from one decoder to another.

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#3
January 4, 2020 at 07:21:50
Thanks so much for all of the replies. I don't know why the manual that came with these speakers indicated that the speakers should be turned up to 75% considering that at that setting, the speakers would make that 'ticking' sound. Now, believe or not, I have set the volume on the 'computer side' to 30% and as of now, I have yet to hear the ticking sound. This is something that I thought I had tried. I will give this about half of a day of 'surfing' and 'listening' to different formats and such to see if the ticking returns. I am keeping my fingers crossed that this works Again, thanks for the replies.

Loretta


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#4
January 4, 2020 at 13:29:10
✔ Best Answer
I would set the volume on the computer at max and use the volume control on the speakers to control the volume.

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#5
January 4, 2020 at 18:30:49
Thanks for the reply. I will try that also and let you know if that works. So far so good though...no ticking.

Loretta.


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#6
January 5, 2020 at 13:53:44
Thanks for the reply. At the suggestion of THX 1138, I tried (his..or her) fix and...ecco! it worked. No more ticking for 2 days now! Molte grazie!!!!!! I knew that if I came here, I would find a resolution to this problem. You guys are the cats as always!

Loretta


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#7
January 6, 2020 at 09:39:31
Awesome, glad it worked out for you!

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