When I plug in the scanner the mouse does not

Hewlett-packard Photo 1000 flatbed scann...
May 31, 2011 at 07:41:18
Specs: Windows 98, intel cpu/512mb
hp photo scanner 1000 locks up computer
I only use the scanner once in a while so today when I wanted to use it it doesn't work I have the green light on but after about a minute it starts to blink and it's not scanning Also when I plug it in the mouse does not work in a sense that when I click on something nothing happens but when I pull the plug on the scanner whatever I clicked on with the mouse now gets activated and works
Sometimes when I plug in the scanner I get the hour glass and I can't click on anything no matter how long I wait unless I pull the plug on the scanner
I reinstalled the driver but that did not help
Is it possible that the scanner itself is jammed or something wrong with it ?
Even without any software installed just plugging the scanner in makes the mouse unusable
Is that normal ?

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May 31, 2011 at 09:58:34
That is not normal. Did this scanner previously work in the same installation of Win98 as you are currently using?

HP shows that scanner to only be compatible with Win2000/XP. Look at the link below.


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June 1, 2011 at 12:19:05
Yes I have used it on and off for many years with no problems It's not like I just got this thing and now I am trying to use it
I don't see anywhere that this is Windows2000/XP only compatible on the link you sent
The cd software for this scanner I have is version 3.1 and it clearly states that it's for Windows 98 , 2000, Me

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June 1, 2011 at 17:17:01
Try selecting the operating system in that screen. Only options are Win2000/XP.

It is possible that at one time HP did have drivers posted for older OSes. They do that crap all the time. You can try driverguide or one of those sites.

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June 2, 2011 at 06:57:55
Thanks for trying to help but I don't think I have any problems with the drivers since I got the right driver that came with it when I bought it. They probably upgraded their products since then and dropped support for Windows 98 like Microsoft did
I think there is a problem with the scanner itself because it should not make the mouse useless just by plugging it in
I will try to plug it in in my laptop just to see if it does the same thing

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June 2, 2011 at 08:51:11
So upon further investigation I tried it on my laptop that has windows 98 and it worked so that means that the scanner itself is functioning normally it just doesn't work on my pc
I think it may be some kind of conflict with the usb port since it's not detecting it

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June 2, 2011 at 12:39:40
Did you ever have it working on that PC with that installation of Windows?

You could try at the link below for drivers.


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June 2, 2011 at 14:57:59
Yes I had it working on the laptop that has windows 98
That link seems to be for hp printers although I tried it anyway but it crashed I am just guessing that's because it's probably made for windows xp or higher and that file is not the driver itself it's just a program to find the driver

I have a few more details
I tried a few other things like swapping the usb ports and uncheck everything from the startup menu and at one point I saw that it was trying to load the driver but it's seems to be stuck at that point It's trying to load the "USB disk device" but I am not sure where it's looking because I don't see any disk or cd activity So that's why the mouse was not working because it was waiting to load the driver which it can't find
I am going to try to load it manually from the disk but I am not sure what is the name for it

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June 2, 2011 at 18:43:59
Did you try the program anyway? I found it when learching for the drivers for your scanner.

Mice shouldn't need any third party drivers unless they are wireless. Third party drivers are only required if there are special features that can be activated.

Look for an .inf file extension.

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June 3, 2011 at 11:54:04
I tried to install that program but as soon as I clicked on it it crashed so I could not install it

I tried to install the driver that is on the cd manually but for some reason it doesn't work
I pointed to search in the Driver folder that is on the cd that has an .INF file there but I get a message saying that it doesn't contain the files that it's looking for which kinda strange because I never had that message before
I even copied and pasted it in the Windows/INF folder but for some reason it's just not seeing it or not looking for it there

The mouse I have is an infrared mouse that uses one of the usb ports and that is using the windows 98 usb installed drivers and it was working with it in the past

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