Solved When I open my HP TouchSmart 15 Laptop it gives me a

Dell Inspiron desktop - 4gb memory - 500...
April 18, 2018 at 01:26:13
Specs: Windows 10 home, 6.0 GB
welcome screen and normally I tap any key to get my log in screen where I type my
password. Now, when I tap any key the screen blanks out. After several seconds, the Welcome
screen come out again. How do I bring out that Log In Screen to open up my
Laptop?

See More: When I open my HP TouchSmart 15 Laptop it gives me a

Report •

✔ Best Answer
April 18, 2018 at 02:12:02
could you try this for me?

0) save everything that you've get in open tabs & apps
1) Unplug the laptop
2) Remove the battery
3) Hold down the power button for about 30 seconds to 2 minutes
4) Then put the battery back in
5) Start it up..

credits: https://ccm.net/forum/affich-20069-...

i5-6600K[delid]@4.9GHz/4.5GHz@1.42v LLC=6 | 2x4GB Crucial-DDR4-2133CL15@14-14-14-30 1T 2800MHz@1.37v
ASUS Z170K | Samsung 250GB SSD 850 EVO
MSI Armor RX 570 4GB@1440Mhz core@1.268v/1920MHz memo

message edited by hidde663



#1
April 18, 2018 at 01:39:59
try Ctrl+Alt+Delete    

i5-6600K[delid]@4.8GHz/4.5GHz@1.385v | 2x4GB Crucial-DDR4-2133@14-14-14-30 1T 2800MHz@1.37v
ASUS Z170K | Samsung 250GB SSD 850 EVO
MSI Armor RX 570 4GB@1440@1.268v/1920 BiosMod


Report •

#2
April 18, 2018 at 01:50:40
hidde663 - Tried Ctrl+Alt+Delete, but it did not work. When I press CTRL, the welcome screen blanks out
but I continued pressing Alt and Delete and did not work. After a few second, the Welcome Screen comes
out again.....

Report •

#3
April 18, 2018 at 02:05:53
Hi again Ray.

Remove the password this way & test.

How to Remove Windows Password
http://www.lazesoft.com/how-to-remo...
How to unlock a locked Windows user account
http://www.lazesoft.com/how-to-unlo...
How to reset Windows administrator password
http://www.lazesoft.com/how-to-rese...

If you are still unable to boot, try this way.

How to use a Lazesoft Windows Recovery CD or USB device to fix the boot problems if your Windows operating system does not start correctly.
"It is very common for PC users to be faced with a Windows crash. When this happens, the dreaded 'Blue Screen of Death' pops up, or your PC has a black screen and can not boot or start up"

Lazesoft Recovery Suite Home Edition
http://www.softpedia.com/get/System...
http://www.lazesoft.com/lazesoft-re...
Screenshot ( SS )
http://i.imgur.com/c9viJO4.gif
http://fs5.directupload.net/images/...
Lazesoft Recovery Suite Home Edition video tutorial
https://vimeo.com/106789683
Tutorials
http://www.lazesoft.com/guide.html
How to Boot a Computer from a Lazesoft Recovery USB Device
http://www.lazesoft.com/create-a-bo...
How to Burn a Lazesoft Recovery CD
http://www.lazesoft.com/burn-a-boot...


message edited by Johnw


Report •

Related Solutions

#4
April 18, 2018 at 02:12:02
✔ Best Answer
could you try this for me?

0) save everything that you've get in open tabs & apps
1) Unplug the laptop
2) Remove the battery
3) Hold down the power button for about 30 seconds to 2 minutes
4) Then put the battery back in
5) Start it up..

credits: https://ccm.net/forum/affich-20069-...

i5-6600K[delid]@4.9GHz/4.5GHz@1.42v LLC=6 | 2x4GB Crucial-DDR4-2133CL15@14-14-14-30 1T 2800MHz@1.37v
ASUS Z170K | Samsung 250GB SSD 850 EVO
MSI Armor RX 570 4GB@1440Mhz core@1.268v/1920MHz memo

message edited by hidde663


Report •

#5
April 18, 2018 at 02:46:49
Johnw - Hi and thanks a lot for your assist. I tried hidde663's process first and it worked.

Report •

#6
April 18, 2018 at 02:48:33
glad to hear :)

i5-6600K[delid]@4.9GHz/4.5GHz@1.42v LLC=6 | 2x4GB Crucial-DDR4-2133CL15@14-14-14-30 1T 2800MHz@1.37v
ASUS Z170K | Samsung 250GB SSD 850 EVO
MSI Armor RX 570 4GB@1440Mhz core@1.268v/1920MHz memo


Report •

#7
April 18, 2018 at 02:52:19
hidde663,

It's 2:49 am Pacific Time and I gave your suggestion a shot before I slept.
It worked. Thanks a lot.


Report •

#8
April 18, 2018 at 03:12:09
"I tried hidde663's process first and it worked"
Nice work hidde663.

Report •

Ask Question