What is device DEVICE SWD\PRINTENUM\WSD

June 8, 2019 at 11:44:43
Specs: Windows 10
The entire message reads:
Device SWD\PRINTENUM\WSD-e0cc1a63-47b6-4410-83b7-49c35bc37b5f.0039 requires further installation.

I cannot start MP Navigator EX on my CANON MX 870, getting the message above.


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#1
June 8, 2019 at 13:07:06
Have you tried re-installing your printer driver?

https://www.canon.co.uk/support/con...


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#2
June 8, 2019 at 20:24:54
Thanks for the reply...YES, I have reinstalled the driver, but to no avail!!! Same problem/error comes up...

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#3
June 8, 2019 at 21:05:17
See the link below for possible help.

https://answers.microsoft.com/en-us...


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Related Solutions

#4
June 9, 2019 at 08:23:39
Othehill, Are you suggesting that I uninstall and then reinstall my CANON printer?

message edited by bigedo


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#5
June 9, 2019 at 21:44:00
Yes I am. To be more precise, I suggest you uninstall all instances of that printer listed in Control Panel> Devices and Printers. Restart the computer and allow Windows to find the printer and use existing drivers, if asked. If not asked, then follow the installation instructions for that printer.

See the link below for instructions and drivers.

https://www.usa.canon.com/internet/...


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