what is causing laptop screen to freeze up?

November 26, 2010 at 06:13:51
Specs: Windows Vista
My laptop screen freezes up & then the colors kind of fade and eventually the screen just looks like white & gray blotches. If I push down on the screen from the top or squeeze at the top, left of center the screen goes back to normal. Any ideas what could be wrong?

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November 26, 2010 at 09:44:09
sounds like you dropped your laptop at some time and the motherboard may be cracked causing a bad connection.

Some HELP in posting on Computing.net plus free progs and instructions Cheers

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November 26, 2010 at 10:55:15
The laptop has never been dropped, and it pretty much remains in the same place. Do you think if I took it apart I may be able to see the actual crack? Also, do you think it could have been cracked for a long time and is now just acting up? I've had it for a year & a half.

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November 26, 2010 at 11:49:51
According to a technician who posted here, dropping a laptop (or other physical trauma) , or spilling liquid on it, are the most common things that cause damage to the laptop that often cannot be fixed except by replacing internal pieces.

If you're SURE you, or whoever else who has access to the computer, have not done either of those, then your symptoms probably have nothing to do with a cracked board or a damaged component inside the case,
although, if the laptop has been opened and closed a lot, the wiring between the display and the video adapter may be damaged, most likely where it passes through the hinge area.

Laptop no video (or video problems), and battery, AC adapter, power jack T shooting.

See response 1:

DO NOT plug in or unplug a monitor's video cable into / from a video port while the computer is running. Doing so can damage the monitor's circuits and/or the video adapter's circuits.

Some laptops will display on an external monitor without you having to do anything.

If you get no video on an external monitor, some laptops have a key combo that you must press to toggle the display to external video only / sometimes both / built in display video only - see the Owner's or User's manual for the model.

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November 26, 2010 at 13:33:14

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November 26, 2010 at 19:37:50

Thanks for the thanks.

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