Solved western digital not working

June 15, 2014 at 19:59:31
Specs: Windows XP
My book essential WD external hard drive is not being recognized by my computer. I tried downloading a driver from the WD site, but it still does'nt work. Can you offer a suggestion?

- Jeff


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#1
June 15, 2014 at 23:49:38
Did it ever work? If so, did anything happen to it between the last time it worked OK and the first time it didn't? What exactly happens when you plug it in? A new drive may need to be set up in 'disk management'.

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#2
June 16, 2014 at 11:18:14
Look for the external drive in Windows Disk Management. If it shows there, post all the information listed there for that drive.

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#3
June 16, 2014 at 17:09:22
✔ Best Answer
What is the exact make and model of the drive? Is it connected via USB or Ethernet (or if both, which are you using?)

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