Weird CD drive malfunction

Dell Inspiron 2500 intel®celeron™ pro...
March 14, 2010 at 16:54:29
Specs: Windows XP Home SP3, 896 MB RAM
Strange problem...

I was trying to copy some photos for a friend onto a blank DVD. I continually got the message "Windows encountered a problem when trying to copy this file. What do you want Windows to do?", and the only options were to skip, cancel or retry. I got the same msg when trying to copy ANYTHING onto the DVD drive. To make myself clear, this msg occurred when I was simply copying the phots onto the E: drive, not while attempting to burn the info.

Thinking the DVD might be bad, I inserted a blank CDR and attempted the same thing. This time the photos were copied, and I got the little msg in the notification area that files were waiting to be burned to CD. I clicked on the icon, opening up the wizard, and burnt the photos onto the CDR. The CDR then ejected. So far, so good...

I pushed the drawer back in to ascertain that the photos were actually on there, but the drive could not be accessed. I even went into the DOS prompt and tried to access the E: drive without success.

However I CAN put a CD or DVD, that I had burnt a couple years ago into the drive and play that just fine.

Does anybody have a clue what the problem is, or what I might be doing wrong?


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#1
March 14, 2010 at 17:07:42
ok r u sure that the disc is clean and that the disc doesn't have any scratches. i know this is annoying to ask but just gathering the facts

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#2
March 14, 2010 at 19:21:53
Yeah... I actually ruined 2 CDRs and a CDRW trying to get it to work, They were all new - no scratches. The DVDR is apparently still useable since I couldn't copy anything to the drive prior to burning, but the CDs are all toast. When I put one of them in my drive, click on 'My Computer' and then click on the drive labeled CD Drive (E), I get the hourglass, the screen goes white, and if I look in taskmgr, there are 2 applications labeled 'My Computer, both of them with a status of 'not responding'. When I kill the task, I temporarily kill explorer as well, since my taskbar and icons disappear for several seconds.

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#3
March 14, 2010 at 19:27:43
i gotta do some research on this that is weird r u sure that ur dvd drive's burning capibilty isn't shot? just bc it can read a disc doesn't mean it can burn a disc.

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Related Solutions

#4
March 14, 2010 at 19:34:10
I guess it's possible - I've probably only burnt a dozen DVDs and CDs in the 3 years I've owned the PC

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#5
March 14, 2010 at 19:40:40
do u have nero by any chance?

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#6
March 14, 2010 at 19:50:28
If I put one of the CDs into the drawer, go into the DOS prompt and type format E:, I get a message:

The type of the file system is RAW. Please use the /FS switch to specify the file system you wish to use on this volume.

And if I just try to type E: on the DOS screen, I get "The volume does not contain a recognized file system. Please make sure that all required file system drivers are loaded and that the volume is not corrupted."


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#7
March 14, 2010 at 19:52:26
No, I do not have Nero

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#8
March 14, 2010 at 19:53:22
have u ran any virus checks lately sounds like a virus

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#9
March 15, 2010 at 09:52:16
Yes, have run MalwareBytes within the last few days. I have no problem with the PC other than this weird CD drive thing...

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#10
March 15, 2010 at 11:49:32
ok try to check the cables. if its not that it is probably tthe drive. I'm not a 100% positive what this could be as for the virus scanning try to go to this forum under Security. a popup said I had like 500 trojans & 100 worms. thats the post i made bc i was exactly sure what was the problem click on download superantispyware. I ran malwarebytes my own f secure anti virus and combofix and i thought i didnt have anything. i downloaded that and i found 45 trackers but if it isn't a virus contact the companies website either it is a defect or its broke

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#11
March 15, 2010 at 20:30:21
Downloaded and ran Superantispyware as per instructions. It found 67 adware tracking cookies, 4 Rogue agents and 1 Trojan agent.

Quarantined all to no avail, I can click on 'My computer' with nothing in the CD drive and get a display. But if I put in one of the CDRs I just made the task locks up...

Wait a minute....I just stuck in another new CDR, and was not only able to copy to it, but to read it back.....

Problem solved! Wow, could it have been one of those Rogue or Trojan agents?


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#12
March 15, 2010 at 21:22:23
probably im glad i could help u. did u save the log bc i would like to c it to c what viruses they were
the rogue ware probably did it they from what i understand interfere with the tasks more than trojans but trojans sometimes play tricks on u

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#13
March 16, 2010 at 01:24:00
Never got a log file. I must have done something wrong, When I start up SASpyware, there is no option to display a logfile, although I can view the quarantined items.

Just so you have all the facts, I also went into services.msc and there is a service called IMAPI CD-Burning COM that was a manual startup and was not running, apparently, since the only option that displayed was to start the service. I started it and changed the setting to automatic.


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#14
March 16, 2010 at 09:35:30
well at least u got the drive working

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