Solved We can't get our computer to show anything on the screen.

January 12, 2018 at 18:38:18
Specs: iPad
Our windows 10 computer will not turn on and show anything on the screen. Has been charged and was working fine the other day.

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#1
January 13, 2018 at 02:44:19
I guess you're referring to a laptop so it's possible that the screen's backlight may need replacing.

If you connect it to an external monitor and that works okay, then it's definitely the backlight that's the problem.

message edited by phil22


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#2
January 13, 2018 at 07:03:56
✔ Best Answer
"Our windows 10 computer will not turn on and show anything on the screen"

If your computer won't turn on, of course it won't have a video display. Would you like to reword your question? How about including the make/model of your laptop? Did you try to connect an external monitor? That should help you to determine if the laptop screen is the problem or if the problem lies elsewhere.

Try a hard reset. Make sure the laptop is powered off, unplug the power adapter, remove the battery, then press & hold the power button for at least 30 seconds. After doing that, put the battery back in, start the laptop & see what happens.


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