WD ShareSpace NAS drive visible but not accessible

November 13, 2013 at 04:23:26
Specs: Windows 7
MY WD ShareSpace Network Storage System with RAID is visible but not accessible. Have been on Google but not helping. Have all photos and video on the external hard drive.

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November 13, 2013 at 16:31:49
Which model NAS? There are so many from each company...

You say it's "visible but not accessible"? How are you trying to access it; and have you done anything since last time you were able to successfully access it?

I have a qnaps ts210 and that has an admin (web access) pageā€¦ Presumably there is similar for the WD NAS? If so then can you access it? If so can you check what your login details are for any personal account/space you set up - if you did?

Also is there not a guest access for your NAS - although it may not have been enabled?

And... have you tried contacting WD support? I have found them to be so so at times; but overall OK - at least with regard to their hard-drive support...

message edited by trvlr

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