|I have a Western Digital external hard disk drive, and I use it on my laptop that runs on Windows Vista. I was playing a game which I installed in my HDD when my laptop suddenly went blank. I managed to restart it, but the HDD that usually appears as 'WD Passport' in My Computer now appears as 'Local Disk (H:)'.Whenever I try to double click on this 'Local Disk (H:)', My Computer stops responding.|
Here's a list of things I did in effort to find out what was wrong/ resolve the issue:
1. I used a different HDD on my laptop. It worked perfectly well
2. I used the affected WD HDD on another laptop, and the message 'I/O device error' pops up (this didn't happen in the first laptop, though).
3. Uninstalled the HDD through the Windows Device Manager in hopes that replugging the HDD in will resolve it. This didn't work even after the driver was installed again. (Strangely, the Windows Device Manager still detects it properly)
4. Tried using the safely remove hardware function. This can detect the HDD properly as well, but the problem still persisted when I plugged the HDD back in.
Obviously, none of my attempts worked. It should be noted that throughout the whole time, the blue light on the HDD remains lit, so it's probably still functional.
I don't usually use the 'safely remove hardware' function, and I'll just unplug the HDD when I'm done. I heard this could be the reason for the problem.
I've got quite a number of files that I'd really like to keep, so I'd appreciate it if someone could tell me how to solve this with my data intact. But in the worst case scenario, I don't mind formatting the entire thing as well. I did try formatting it, but I couldn't do so when I couldn't even click on 'Local Disk (H:)' or anything related to the HDD that would let me format it. So if saving my HDD with the data is impossible, it'll be great if someone could tell me how to format it in this situation.
I really hope someone can help!