WD 1 tb My Passport stopped working after I renamed it, why?

Hisense 55" class 4k smart led ultra hdt...
March 25, 2018 at 09:10:53
Specs: Windows 8, ?
I was using my wd 1 tb, my passport, to watch movies on my tv but when I renamed the hard drive it doesn’t work anymore. I tried putting the name back to the original but it still doesn’t work on my tv. It works on pc, ps4 but not on tv or ps3. What did I mess up and how do I fix it? Formatted to FATex.

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#1
March 25, 2018 at 09:32:52
What make/model tv is involved here?

As it works OK on your computer etc. there's nothing amiss with the drive; so don't go anywhere near reconfiguring it or reformatting it.


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#2
March 25, 2018 at 09:40:34
Cable companies use propitiatory software to record TV shows. First thing is to see if you can still record NEW files on the drive. If so, you could contact your cable provider for help, but I doubt you will get much.

Have you been using the drive on multiple platforms in the past?


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#3
March 25, 2018 at 09:46:14
Hisense h9, worked fine prior to renaming

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#4
March 25, 2018 at 09:50:38
Also everything detects a 32gb flash drive I have. It just seems like renaming the big hard drive threw a wrench in the gears.

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#5
March 25, 2018 at 10:06:12
I have no experience with "modern" tvs that allow all sorts of external toys to connect. I'm still viewing an olde fashioned glass box - a CRT set. But I'm interested to know more about this topic hence my own (limited) 2.5cents worth (allows for inflation).

This discussion covers the issue as with several makes/models of tv; and might shed some light?

http://www.tomsguide.com/answers/id...


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#6
March 25, 2018 at 11:36:14
when I got my first DVR recorder from the Cable company I asked about using an external hard drive. I was told that it needed to be formatted for their system and couldn't be read on a PC. This is due to your ability to transfer recorded files to other media, which at that time at least, violated copyright laws.

That wouldn't preclude using any USB device that you have NON- copyright files from interfacing with your other electronics. The newer the electronics, the more user friendly they are.

Nick11111

Did you say you threw the external drive? If so, assume it is now trash.

message edited by OtheHill


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#7
March 25, 2018 at 11:55:51
No I said changing the hard drive name threw a wrench in the gears, just a figure of speech. The problem started when I changed the hard drive’s name and changing it back to the original doesn’t fix it.

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#8
March 25, 2018 at 12:32:29
Is there anything nthe drive as which you’d like to preseve?

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#9
March 25, 2018 at 12:52:04
No, nothing I can’t live without. I just want it to work

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#10
March 25, 2018 at 13:02:51
Possibly - after transferring contents to elsewhere - reconfigure the drive; ensuring you pay attention to the partition requirements of the tv set.

As I say earlier I’m not familiar withe current sets and external (usb connected) inputs . Possibly others can advise more fully.

The manual for the set doesn’t seem to be much help in this regard.


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#11
March 25, 2018 at 18:48:06
Power cycle your TV doesn't help?

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#12
March 25, 2018 at 20:51:53
It MAY be that the TV is looking at the files as no longer saved once on your equipment as may be allowed under copywrite because you changed the long file name when you changed the drive's name. You effectively now have a saved date and a newer changed date connected to the file rather than just the original date only. I do not know any of this for sure but it appears to be possibly what happened to me at least. If the files were deleted and saved again from the original source then they MIGHT work again.
Others may have more information on this or disagree so you may want to wait a bit more.

You have to be a little bit crazy to keep you from going insane.


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