Solved Very slow 'Restart'- Compaq 3440AN Desktop PC

November 6, 2011 at 20:50:17
Specs: Windows 7 Home Premium (x64) SP1, 3.0GHz / 4GB
Although just 6 months old my PC has begun to exhibit a very slow restart bootup. Initial 'turn on' bootup is quite OK, but when a restart is executed the overall time from when the bios display first appears until the log-in screen appears is 2 minutes. The bios display appears for 34secs and the 'Windows Start' display a whopping 1min 26secs. Once logged in the PC appears to behave normally. I have swapped the O.S. HDD with one that was cloned well before this started to happen and the results are the same. Can anyone please assist? Many thanks.

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November 10, 2011 at 10:18:07
✔ Best Answer
Even though it's new, I'd start with testing your HDD with the free manufacturers hard drive utility available from the hard drive manufacturers website to make bootable floppies or CDs to thoroughly test your hard drive surface area, mechanics and electronics:

- Seagate/Maxtor (Maxtor acquired by Seagate): Seatools.
- Western Digital: DataLifeguard.
- Fujitsu: Fujitsu Drive Test (FJDT).
- Hitachi/IBM: Hitachi Drive Fitness (HDFT).
- Samsung: (HUTIL).
- Toshiba (Fujitsu, Samsung or Hitachi utilities may work).


Since this is a new PC, and your cold boot up times are ok and warm restart times are not, it sounds like maybe a software issue. Check in your various Windows Event viewer logs for errors to try and pinpoint what may be going on.

MOOOOooove! OH and you're welcome!

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November 10, 2011 at 13:13:36
It could be a program that Windows is loading on startup, you might want to see if there are any programs running on your system eating up your resources.

Try Process Explorer, it's a great tool for finding power hungry programs.

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November 14, 2011 at 22:02:44
Many thanks for your insight into the problem. At the moment I am so snowed under with other activities and the PC and its problems have had to take a back seat for a week or so at least. Will follow up as the situation clarifies. Many thanks again.

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November 18, 2011 at 21:50:50
Re PC Geek's reply - Downloaded Seatools Disc Check utility, but it only sees the external and card reader drives. The two Seagate Barracuda 1TB SATA Drives (OS + recovery and Data) are not included in the Seagate scan.
Re zoe123's reply - have eliminated all non essential start-up programmes without any improvement.
Now 24 hours later - I started a process of elimination and, lo and behold, stumbled upon the cause. Immediately upon setting up the PC I installed a PCI 4port USB hub connecting my mouse and keyboard to two of its ports. I used the USB ports provided with the PC for my external drives & printer. Wrong decision!!! By relocating the keyboard and mouse to the USB ports provided with the PC everything has come good. Many thanks for your answers, they provided the pathway to eventual success.

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