va access will not connect to internet explorer

August 22, 2012 at 04:24:37
Specs: Windows 7
vz access connects but when I click internet explorer nothing happens and no connection.Called vz and was on the phone 3 1/2 hours still no connection. They are sending new device maybe that will be the fix.

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#1
August 22, 2012 at 05:28:39
Is VZ Verizon? If IE doesn't open, it has nothing to do with them. Try another browser.

How do you know when a politician is lying? His mouth is moving.


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#2
August 22, 2012 at 06:58:08
Thanks for your reply, however we have tried several other browsers and same results. Thanks again.

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#3
August 22, 2012 at 07:39:07
when calling support, I ALWAYS ask for a supervisor....level one techs just read a manual and put you through unnecesary elementary troubleshooting steps which take hours.
Is VZ Verizon or NetZero?

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#4
August 22, 2012 at 07:50:06
VZ is Verizon, and thank you for your reply, I will try this.


thanks again.


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#5
August 22, 2012 at 15:14:08
VZ Access is a program used to connect a built-in or external aircard to the Verizon network.

hynscrg, when you click on the connect button in VZAccess, does it actually show you are connected?


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#6
August 23, 2012 at 04:41:52
Yes the VZ shows connected and when I click internet Explorer the site does not come up. I have tried numerous other browsers and same results. Thanks you for your reply.

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