Used Gateway monitor won't work

August 8, 2009 at 19:31:08
Specs: Windows XP
I get a floating message that says "monitor self test in red and then in blue it says your monitor is working properly and then in green it says check computer and monitor cables." The menu and select buttons won't respond. I have an emachine pc are they not compatable what can I do or should I return the monitor?

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#1
August 8, 2009 at 21:15:56
It sounds like you are not getting a video signal into the monitor. Check the cable. Is the computer a known working unit?

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#2
August 8, 2009 at 21:36:23
Thank you for answering, yes the pc is working and my old monitor is trying to die. I bought this monitor at a thrift store and I plugged it in it has a nice image of the message so I thought that it was good.

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#3
August 9, 2009 at 02:13:36
Try the monitor in a known good pc.

If it still does not work, it could be its interface cable as OtheHill suggests.

Good Luck - Keep us posted.


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Related Solutions

#4
August 9, 2009 at 07:20:33
Another possibility is that the old monitor isn't dying but rather the graphics in the computer is going bad. What were/are the symptoms with the old monitor?

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#5
August 9, 2009 at 10:40:32
The picture on my old monitor is almost warping it is in the pincushion shape and you can't change it. The tool bar is stretched so far that you can't see the ends I have tried to adjust it and I haven't had any luck. Any help or suggestions would be appreciated.

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#6
August 9, 2009 at 10:48:32
"I have tried to adjust it and I haven't had any luck"

Does the above mean you haven't figured out how to set the adjustments or that they are out of range. Right click on a blank part of the screen and choose properties> settings. What are the resolution and color depth settings as shown on that screen?


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#7
August 9, 2009 at 12:09:04
Screen res is set at 1024 by 768 pixels color is set at 32 bit
I don't know what else I should do sometimes it doesn't show the bottom bar when I'm online. So I have to control alt delete to reduce or change anything.

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#8
August 9, 2009 at 16:45:11
Again
"Does the above mean you haven't figured out how to set the adjustments or that they are out of range"?

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#9
August 9, 2009 at 18:03:45
Well i haven't messed with them. Yah I don't know what I need to do. So please tell me what to do; go ahead boss me. The pc and monitor is about 4 years old I know it's out of date but it's not an antique.

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#10
August 9, 2009 at 19:38:25
Well, are there actual buttons along the bottom of the screen or do you need to adjust the settings from the screen?

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#11
August 10, 2009 at 10:11:33
There are buttons on the bottom of the monitor I have tried to adjust them and when I try to shrink the screen size I can only adjust some of them an only a little. When this monitor first started to do this it would sometimes flip back by itself and be fine. That is why I bought the other monitor, but it's not working either. It's not giving me any kind of pic except the floating message.

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#12
August 10, 2009 at 12:24:31
OK, if you know what the buttons can adjust but you can't totally correct then the monitor is probably not usable.

Lets mov on to the other monitor.

When you connect the other monitor are you connecting it to the SAME port as the old monitor?

When you FIRST start the computer does text show?

Is the second monitor smaller, the same, or larger screen size than the original?

If smaller and you see text at the beginning then reconnect the old monitor and boot to Windows. Set the resolution down to 800 x 600 at 72Hz with 16 bit color. Then try the new monitor again.


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#13
August 10, 2009 at 13:14:37

Yes I plug it into the same jack. Yes the text shows up if you plug into the pc or if you don't; you get the same message. The monitor is the same size. It has a black back ground with the message floating on it. There is no cursor sign and the arrow keys won't highlight any area.

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#14
August 10, 2009 at 15:08:44
If you are connecting the new monitor to the same port and trying to boot to Windows do you see any computer information on the screen when you start the computer?

If nothing then either the monitor or the signal cable are defective.


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#15
August 10, 2009 at 20:42:37
Probably the monitor that is why I got such a " good price" all well they said I could return it. Thanks for your help

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#16
August 11, 2009 at 21:16:51
I previously suggested trying monitor(s) on another good pc which has a good display on its own monitor.

This should prove if the monitors are good or bad.

Good Luck - Keep us posted.


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