USB Root Hubs are GONE!

Soyo / Sy-p4i865pe
January 21, 2009 at 19:48:36
Specs: Windows XP Pro, 512
After having some issues with usb devices opening the new hardware wizard everytime no matter what I connected, It was suggested I remove the USB devices in the device manager, reboot and xp will rebuild them. I did just that, but every time I start the computer I get the "Welcome to the Found New Hardware Wizard" 5 times. I have tried locating the software for what ever it is looking for both automatically and manually, but nothing is found, so I cancel and I end up with 5 Unknown Devices under Other Devices with yellow question marks. The USB hubs used to be listed under the Host controllers which is under USB serial bus contollers, but they are not. I have tried reinstalling the MB drivers with no luck. MB is a Soyo SY-P4I865PE with SP3 installed. I find nothing on the internet ANYWHERE that talks specifically about this, I have found a few things close but usually its what I have already tried. USB is enabled as well in bios.

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#1
January 21, 2009 at 20:28:32
Is this problem ONLY happening with USB devices and not with PCI cards?

If so, try unplugging some devices. Too many USB devices plugged in at once can cause the USB controller to act funny, resulting in corrupt data being sent to Windows from the controller describing the USB hardware connected to the computer, thus throwing off Windows and making it think that new hardware is installed. This is a shot in the dark, but has happened before.

WinSimple Software


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#2
January 22, 2009 at 19:04:32
Well after several hours of nothing working, I decided to do a repair install of xp and that took care of the root hubs, but I had several files while reinstalling that would not install, I had no choice but to cancel the install for each file, Now I am trying to install using the MS instructions but neither my CD or DVD will read the necessary file, I have tries 3 different XP Disc with the same result, I dont believe its the drive, or why would everthing else installs fine.

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#3
January 22, 2009 at 19:23:06
What files didn't install? Do you remember the filenames?

WinSimple Software


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Related Solutions

#4
January 22, 2009 at 19:40:57
I started to write them all down, but got to frustrated and started looking at my other computer for info about this problem. I found 2 or 3 problems very similar if not exact to mine, So I dont buy the bad drive or scratched disc thing. I even copied my entire i386 folder from the XP cd to a folder to try browsing to them when I try this again. I may decide to do a clean install in the end. Some also say bad memory, but would that not create other issues? Here is a link to what I mentioned above http://forums.techguy.org/windows-n...

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#5
January 22, 2009 at 19:48:10
I just finished installing SP3 and now I have my IE back which was missing in action, but not sure what other issues I will encounter with the files that did not install.

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#6
January 22, 2009 at 23:08:12
Ok the reason why IE was missing is probably because of the missing files. And yeah I don't think it's a hard drive or memory problem either :).

Hopefully everything is all set now.

WinSimple Software


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