USB ports not working

Sony Vgn-cr353
April 5, 2009 at 05:41:42
Specs: Windows Vista
All 3 USB posrts are not working in SONY VAIO VGN-CR353.
When I plug in my optical USB mouse, the lights come on but not communicating with pc.
The same with USB pen drives

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April 5, 2009 at 06:10:26
Have you looked in Device Manager to see if all the hardware is working properly?

Have you recently re-installed Vista?

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April 5, 2009 at 09:22:28
Yes all checked and working on Device Manager. And because this is a brand new laptop, I have even tried the system recovery to format drive C: and re-install everything in to its factory configuration. It uses Windows Vist home Premium OEM software that comes with the Sony Vaio. still the web cam and all 3 usb ports are not working. they were working till 2 days back.

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April 5, 2009 at 10:03:00
Well, you could try to remove the USB ports from within Device Manager and reboot to see if that straightens out the problem.

I am not familiar with Vista so I can't be of much help on that front. I am sure there must be some type of system restore you could use to go back to a time prior to the problem.

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