usb ports not working windows xp

Hewlett-packard Compaq presario cq5320f...
November 5, 2010 at 15:15:27
Specs: Windows XP Professional, 471.8MB available
The two front USB ports on my computer have stopped working. I have uninstalled them and restarted the computor as instructed on the internet, with no change. (Start-Run-devmgmt-expand Universal Serial Bus controllers-uninstall, etc).
I have scanned with four programs and removed a few ransomware, and other things, and I'm fairly satisfied there are none left. The computer is running very well, as fast as ever, and the internet connections are good.
Would someobody please tell me what else I can do to get them working again?
Henry.

email removed by mod as courtesy to poster


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#1
November 6, 2010 at 05:09:05
Try removing the USB controller listings from Device manager and rebooting.

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#2
November 7, 2010 at 11:08:08
Hi,
and thank you for your good suggestion.
The device is now working fine, as I hope it will continue to do!
Henry.

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#3
November 7, 2010 at 11:08:42
No problem.

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