Upgraded from Vista to 7 video card problem

February 11, 2011 at 11:59:44
Specs: Windows 7
Hello ladies and gents,

I have a Dell studio XPS model number pp17s. I recently upgraded my OS from Vista to Windows 7.

Problem: pc is currently not using the the NIVIDIA video card that came installed stock on the pc. I'm assuming its because the software is not up to date. What do I do?

I have already tried to figure out what kind of graphics card, but no luck.

Any help would be great!

Thank you!

See More: Upgraded from Vista to 7 video card problem

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February 11, 2011 at 12:24:34
What do you mean it's not using the video card? Does that mean you're getting no display on the monitor at all? Because if you ARE getting a display, the video card IS working. You may just need to update the drivers.

Also, it appears that the correct model number for your Dell laptop is Studio XPS 1340. Here's the drivers:


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February 11, 2011 at 12:34:21
I should have said that there isn't the performance with my graphics on Windows 7 as there was good as it was on Vista. Games that ran perfectly on vista, no longer run on Windows 7.

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February 11, 2011 at 12:38:57
Go here for how to find the Service tag "number":

Tell us what it is.

Then we can tell you where to get the proper video software.

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February 11, 2011 at 12:53:48
I got it taken care of with the tech support through Dell... Thank you for your help.

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