Solved Unpowered USB hub does not work both ways

July 8, 2015 at 01:19:06
Specs: Windows 7
I recently bought an unpowered USB hub, as I ran out of USB ports. It works fine for output ie charging my mobile phone, satnav etc. It doesn't work the other way, so won't recognise my mouse or keyboard or joystick. I am not computer savvy, so please respond as if writing to a four year old! Many thanks. Geoff

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✔ Best Answer
July 8, 2015 at 11:40:19
If you connect the keyboard and rodent (mouse) to the rear ports - do they still function correctly (leave the usb hub out of the equation for this test - don't connect it "anywhere")?

This simple test is to indicate/confirm whether or not the rear usb ports are actually OK...

message edited by trvlr



#1
July 8, 2015 at 04:08:23
Try to change the port of USB Hub that connected to your computer...

Hardware Technician


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#2
July 8, 2015 at 04:29:44
I tried that, thanks. Unfortunately it still doesn't work. I don't think it is a faulty USB hub as I have two and neither work

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#3
July 8, 2015 at 05:16:08
I suggest you to use in another pc to make sure where the problem was

Hardware Technician


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#4
July 8, 2015 at 05:16:47
Please note that your keyboard and mouse need to be connected directly to a USB port directly on the motherboard, preferably one of the rear ports. Nearly anything else can be on a hub.A USB hub may not be fully functional until Windows fully loads so in order to enter Windows password, enter BIOS set up, Choose advanced boot options, and more, the keyboard especially needs to be directly plugged in.
Suggestion: If this s a desktop, pop open the side of the unit and look for a onboard USB connector or two on the motherboard, if they are there and open, you can get a front or rear expansion port for your machine that will plug into these, they come in 2 and 4 port varieties with two per motherboard connector. You will probably need to be able to identify whether they are USB2.0 or USB3.0 ports but you can Google for pictures if needed. Some have built in hubs which may even contain other ports but I generally prefer the non hub direct variety (which could be used for keyboard where the hub variety cannot).

You have to be a little bit crazy to keep you from going insane.


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#5
July 8, 2015 at 07:12:40
Thanks guys. All a little bit too complicated for me. I think I'll get my local computer boffin over for a looksee.

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#6
July 8, 2015 at 10:01:59
Without the hub attached - how were/are you connecting the keyboard and rodent (mouse)?

And how many usb ports do you have on the computer?


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#7
July 8, 2015 at 11:35:13
Connected directly to Pc through 2 usb ports on front of PC. The hub is connected to port at rear of Pc - 1 of 2 making 4 in total

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#8
July 8, 2015 at 11:40:19
✔ Best Answer
If you connect the keyboard and rodent (mouse) to the rear ports - do they still function correctly (leave the usb hub out of the equation for this test - don't connect it "anywhere")?

This simple test is to indicate/confirm whether or not the rear usb ports are actually OK...

message edited by trvlr


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#9
July 8, 2015 at 14:16:28
trvlr - you are a star! Device driver software wasn't installed on rear usb ports. All done and now all working - many, many thanks. Geoff

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#10
July 8, 2015 at 15:12:11
you're most welcome... and tak for posting back with the outcome.

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