Unable to write to WD 3T USB HDD - free disk space issue?

Microsoft Windows 7 ultimate 64-bit
February 13, 2013 at 13:09:11
Specs: Windows 7 Ultimate, Core i7
Hello--

I have a WD Elements 3TB USB 2.0 external drive attached to my desktop. It's functioned just fine for about a year, but now all of a sudden I can't write to it. I can read, copy, and delete files from it, but when I try to write to it, the progress meter gets about a third of the way and then stops, and so does the whole computer. I tried to go online while waiting, but discovered my browser just sits and waits, without ever downloading a page. I can't close the browser, and I can't cancel the write to the HD; I end up having to do a hard reset every time.

It currently has only a few hundred GB on it.

I'd appreciate it if anyone can give me a hand with this--thanks.


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#1
February 13, 2013 at 17:08:21
Reboot the machine. Don't open any windows, except a command prompt. Copy the text file to the drive, using the copy command. Also try to write to the drive in safe mode. See if either of those things work.

How do you know when a politician is lying? His mouth is moving.


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#2
February 13, 2013 at 20:05:31
Download Western Digital hard drive utility for windows and install it. Run it and indicate that you want it to test the external drive and use the longest test and see what it says. If the test shows a problem that it cannot fix, back up everything on the drive and contact Western Digital and let them know what the test shows. You may be covered on the drive. Also post the details here for more advice on it.

You have to be a little bit crazy to keep you from going insane.


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#3
February 15, 2013 at 08:58:00
Sorry for not replying sooner. Thanks for the responses--I'll try them ASAP and report back.

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Related Solutions

#4
February 18, 2013 at 20:59:42
Downloaded WD diagnostic tool. It told me everything was good.

Used COPY from cmd prompt. I was able to transfer a tiny text file with no problem; when I tried to transfer a file of approximately 1.7 Gb, it hung just like it does in Windows Explorer. There are many files on there already of this size and larger (video).


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#5
February 18, 2013 at 21:03:15
So a text file can be copied but a binary has a problem. Is the external drive formatted as an NTFS partition?

How do you know when a politician is lying? His mouth is moving.


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#6
February 19, 2013 at 17:05:35
Yes, it's formatted as NTFS.

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