|I have a HP Pavilion DV9913CL laptop|
Windows 7 Home Premium Service Pact 1
AMD Turion(tm) 64 X2 Mobile Technology TL-62 2.10 GHz
64 Bit Operation System
DVD/CD-ROM drive - Slimtype DVD A Ds8A1P ATA Device
Driver Date - 6/21/2006
Driver Version - 6.1.7601.17514
Driver Signer - Microsoft Windows
I Recently did upgrade from OEM Vista to Windows 7 home premium The install went fine and the system appears to be working fine.
Was also able to install my Windows Office 2010 without issue. The CD/DVD drive was working fine, however now I am unable to use the CD/DVD drive for anything.
Store purchased Music CD, self-burned Music CD, store DVD, personal files on DVD, older CD of Windows XP, even the Restore DVD’s made when the pc was new they all come back as unreadable.
The drive is listed in Device Manager, no error reported, driver update states most current driver installed.
I tried to disable/uninstall the drive then restart the computer.
Drive was found and installed then the drivers downloaded and reinstalled, did not correct the problem, same issue.
The restore disks even make the computer unresponsive.
I have tried to find drivers but no luck.
When I contacted HP about the problem, I was informed as the software was an upgrade to a version that was not on the market when the PC was made that there is no support unless I restore it back to Vista.
I have seen other postings of the issue but have not been able to find a solution as yet.
message edited by ahaz