unable to reset to factory settings

September 2, 2011 at 02:34:47
Specs: Windows 7
whilst trying to reset factory settings, Windows cannot install required files. Make sure all files required are available and restart the installation . err code 0x8007001

See More: unable to reset to factory settings

Report •

#1
September 2, 2011 at 06:12:48
IF you were attempting a full factory restore (wipe the drive and reinstall everything as it was shipped) and this did not work due to missing or corrupted files, especially if it has already been wiped clean then you will need to contact factory support and get a full recovery disk set. Many manufacturers charge a small fee for this but if you explain that you recovery partition is damaged then the may even wave this charge.

If I have misunderstood the question then please restate it with more details including system specs and some history of the problem leading up to the problem.

You have to be a little bit crazy to keep you from going insane.


Report •

#2
September 3, 2011 at 15:25:46
hi, thanks for the reply. Only problem is i have a zoostorm notebook which has no disk facility

Report •

#3
September 4, 2011 at 21:10:54
Your recovery partition is for this. If you cannot access then check your manual for details. If you are trying to use it as I first assumed then you need to see if your BIOS will allow you to boot from an external USB device, if it can then you will need to purchase an external DVD drive to use the recovery disk set.

You also can be getting these errors (and probably the ones that made you think you needed to return to factory install) due to a bad memory stick. Run Memtest to test your memory for errors. I believe that there is a version that you can use to make a bootable USB flash drive if you can boot to USB devices or if you are purchasing a DVD drive anyway just make a bootable CD from the ISO image they offer.
If you have two sticks of memory then you can see if it works with one and then the other, but memtest is a more reliable test. If either test indicates you have bad memory, replace both with a matched set of the correct type before attempting the restore again.

You have to be a little bit crazy to keep you from going insane.


Report •
Related Solutions


Ask Question