Unable to identify Found New Hardware

March 28, 2012 at 18:58:58
Specs: Windows XP
Upon starting my laptop I have two balloons come up with Found New Hardware: Data Interface. I am prompted for an install, but it is unable to continue without a disk. Having failed to install properly, I get another balloon and then go on. I have not added any hardware nor plugged in a USB when this happens. I went to the Device Manager to find out what I can, but unfortunately the two items are under 'Other Devices' and simply called 'Data Interface'.

I have tried uninstalling the devices, but as soon as I restart my computer, once again I get the 'Found New Hardware' notices. I have also disabled the devices which seems to work for a short time and then turn on my computer and there again I get the notice.

As for the details of the Unkown Devices: Device Type is Other devices, Maufacturer Unknown, and Location is Location 0. The status: This device is not configured correctly. (Code 1) To reinstall the drivers for this device, click Reinstall Driver. The Driver information is all unknow or not available.

This is irritating and simply maddening. PLEASE HELP!


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#1
March 28, 2012 at 20:07:28
Post the make/model of your laptop. Have you recently reinstalled Windows?

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#2
March 28, 2012 at 20:38:10
It is a Dell Latitude D630 with Microsoft Windows XP. I have not reinstalled Windows, nor have I installed any new programs since way before this began. The only thing that has been installed are Windows updates and Symantec definition updates.


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#3
March 28, 2012 at 21:09:10
You probably have a memory card slot on your laptop, even if the slot is never used and/or there is no card in it now, the system may be requiring an updated driver for it based on the latest Windows update. go to Dell's website and update your drivers for your model and see of that helps.
As a side mention, I suggest getting rid of Norton and replacing it with the fee version of Avast as a better choice.

You have to be a little bit crazy to keep you from going insane.


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Related Solutions

#4
March 28, 2012 at 21:46:39
http://www.zhangduo.com/udi.html

Googling is quicker than waiting for an answer....


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#5
March 29, 2012 at 12:31:52
I bet it's your smart card reader, the TPM, or the finger print reader. Also you should update your BIOS on that one. Here are the links for you

smart card reader

http://www.dell.com/support/drivers...

TPM

http://www.dell.com/support/drivers...

Finger Reader

http://www.dell.com/support/drivers...

Newest BIOS

http://www.dell.com/support/drivers...

Hope this helps


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