Solved Trying to use trip logger, need Com4, PC shows only Com1

October 10, 2013 at 16:20:04
Specs: Windows XP
Trying to use my Gisteq Trip Logger, says I need Com4 when I checked my ports it says I only have Com1 please help?

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#1
October 10, 2013 at 16:49:39
Are you using gpsbable? If so you may need to change the command to read com1 instead of com4.

::mike

http://www.computing.net/howtos/sho...


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#2
October 10, 2013 at 21:52:10
✔ Best Answer
You can change your com1 to com4 in DEVICE MANAGER--PORTS--COMMUNICATIONS PORT--RESOURCES but as already mentioned you should try to direct the software to use com1 instead.

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#3
October 11, 2013 at 04:40:49
That's not a bad idea DAVEINCAPS, I have no idea how easy it is for the user to change the get software. This would be a quick way to check which part of the system is failing.

::mike

http://www.computing.net/howtos/sho...


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#4
October 11, 2013 at 09:07:21
Hi Mike & Dave, I'm not sure on gpsbable? The software Gisteq TripBook ...How do I change my Com1 to Com4? I know where to find it but not sure on how to change it. I have 4 usb ports on my PC and it's XP if that helps....I just went to my Device manager and found where to change setting from Com1 to Com4 and so on...Now if I change the settings will that mess up anything else on my PC ...because right now it shows me being on Com1...Can I go back after I'm done with my trip logger and change back to my Com1....Not sure if I'll be able to communicate without Com1? confused already!

message edited by Perla


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#5
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#6
October 11, 2013 at 09:33:05
Thanks Mike! So, by changing ports to run trip logger this won't affect my PC in anyway?

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#7
October 11, 2013 at 09:57:54
well that is a great question. In theory that would be true. The only reason why it might get confusing is if there is already a port assigned to com4 and there is something that depends on it.

::mike

http://www.computing.net/howtos/sho...


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#8
October 11, 2013 at 10:13:40
I don't think there is anything assigned to Com4...and how do I find out? Should I just try using the other USB ports to see which one is Com4? or do I just take the chance and change it from Com1 to Com4?

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#9
October 11, 2013 at 11:24:26
I changed the port to Com4 inserted the device and when I go to download it says; "Can't Find Compatible Gisteq Logger" UGH!! so frustrated it's a Plug n Play. why is it not working!!!!

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#10
October 11, 2013 at 14:37:58
The COM ports are the older type serial ports--not USB ports. COM ports are 9-pin and trapazoid shaped, kind of like the VGA port but with 9 pins instead of 15.

I have no idea what your logger hardware looks like but if it's made to connect via USB then it should have a regular USB connector. If it has a 9-pin serial port connector then (assuming your PC has a serial port) that's what you should use. If you're using a serial-to-USB adapter to connect a serial cable to a USB port, well that might not work. It would depend on if you can direct the software to look for a USB port.


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