Transcend 320GB StoreJet External HDD is not opening

June 18, 2014 at 08:57:32
Specs: Windows 7
my store jet 320 GB Transcend can not open what could be the problem. tit gives a message that it needs format but still can not format

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#1
June 18, 2014 at 09:45:04
Do you need to recover any files from that drive? Most likely you improperly removed the drive and the partition is corrupted.

If you don't need to recover any files then go to Windows Disk Management and delete the partition/s. Then create a new partition and THEN you can format it.

Post back for further help if you need to recover files first.


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