toshiba satellite L505D-S5965 keyboard an

April 15, 2011 at 19:55:49
Specs: Windows Vista
MY laptop Toshiba Satellite keyboard and usb ports are not working. F keys work I can access to the BIOS but I can't use the upper and down arrow key to choose from the BIOS options. The USB ports don't work either. I took the HDD off, and I could download the OS CD but without keyboard I could not do anything.What is the matter. Thank you

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#1
April 16, 2011 at 12:16:56
Have you, or is it possible someone else who had access to this computer...
- dropped it, or dropped anything on it, or otherwise exposed it to a physical jolt ?
- spilled liquid on it, or sprayed it with liquid, or exposed it to liquid such as rain ?

Defective laptop keyboards can be easily replaced with an inexpensive replacement keyboard, and you can use a USB keyboard in a pinch if the built in one is defective to do most things, but if none of your USB ports work, your laptop or netbook is probably damaged.

I have an Acer laptop that was given to me to troubleshoot.
Someone dropped it.
At first, for months, only the built in LCD display was not working - an external monitor worked with it fine.
Then the keyboard, touchpad, and the USB ports would not work, and still do not work.

I took it apart and tried everything I could think of - there is obvious physical damage of the mboard near one corner of it, but nothing else obvious - but that was of no use. At the very least, I suspect the mboard must be replaced.
It boots fine, still displays on an external monitor, Vista loads, but I can't get past the Login screen with no way of using a keyboard or a mouse.


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#2
April 16, 2011 at 16:57:55
Thank you. none of these have happened, I opened an email. later on when I powered my laptop I had a black screen which I had to choose between two options launch system press any key to start and start windows normally. after 30 second count down the screen become bleu with message error.I took it to technicien he formated the hard drive. but he could not do anything else and said that there is something going on with the Mboard. but I did not give up I want to fix it.
Do you think new keyboard may let it work?

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#3
April 16, 2011 at 20:15:22
If he said there is something seriously wrong with the mboard then you must replace it. You can often find good used mboards on the web that have no passwords for a reasonable amount.The keyboard and the USB ports may then work fine, but there is no way of knowing whether they will until you try that.

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#4
April 17, 2011 at 16:54:47
What about if I replace the usb ports by another one, it may not work?! because except the keyboard and the USB ports everything else work.

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#5
April 18, 2011 at 07:24:18
The USB ports / their circuitry may or may not be built into the mboard itself - there is often a small separate module that plugs into the mboard that has one or more USB ports in it, but usually there is at least one USB port / it's circuitry built into the mboard itself..
The fact that that none of them work indicates something is seriously damaged, probably the mboard.

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