Toshiba Satellite C50-D-11N Black screen when started up

October 17, 2017 at 09:25:23
Specs: Windows 10
Monitor only displays black screen, USBs don’t provide power and the battery works. Won’t display on external devices as well. Anyone know a fix?

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#1
October 17, 2017 at 15:49:09
Plug in an external monitor. If you never ever see anything on that you have a hardware failure on the laptop. Could be any number of things. What way are you proving that the battery works?

Always pop back and let us know the outcome - thanks


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