Solved toshiba satelitte laptop will not print emails with win 7

August 18, 2019 at 10:21:35
Specs: windows 7
I have a satellite laptop C660-1LD running win 7 that will not print emails. It will print documents ok

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✔ Best Answer
August 19, 2019 at 04:09:16
Thanks all for your suggestion, managed to sort it by updating the drivers!
I was using a Cannon mg2450 and changed to a Epsom xp335, not with wi-fi
but with hard wire, works fine now.
Thanks again.



#1
August 18, 2019 at 10:56:55
When you try to print does the correct printer show as enabled or default? Any error messages? Did you make any changes that may have affected it between the last time it worked and the first time it didn't?

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#2
August 18, 2019 at 14:13:04
How are you viewing/reading the emails; and what is the email package you're using? Don't post your actual account name here; only the actual system it self. e.g hotmail.com, outlook.com etc...

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#3
August 18, 2019 at 16:43:20
Also look carefully when you select Print that the check box for "print to file" or "Print to PDF" are NOT selected in the print dialog window.

Edited: typo fix

You have to be a little bit crazy to keep you from going insane.

message edited by Fingers


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#4
August 18, 2019 at 22:51:35
Re’#3...

Ought that to be that the check box for "print to file" or "Print to PDF" are not selected in the print dialog window

My edit/suggestion in bold type...

If either print to file, or to pdf is checked then the file will not be printed, but merely saved as such?


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#5
August 19, 2019 at 04:09:16
✔ Best Answer
Thanks all for your suggestion, managed to sort it by updating the drivers!
I was using a Cannon mg2450 and changed to a Epsom xp335, not with wi-fi
but with hard wire, works fine now.
Thanks again.


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#6
August 19, 2019 at 04:28:32
ah... usually wise(r) to use drivers for the printer involved. Although one can use emulation modes too - which "usually" refer to/emulate a basic hp and/or Epson printer.

But thanks for the feed back.


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#7
August 19, 2019 at 13:39:44
Fixed typo but I see it is resolved anyway. Good work.

You have to be a little bit crazy to keep you from going insane.


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