Toshiba laptop w black screen and shuts off.

January 11, 2012 at 08:52:53
Specs: Windows XP
I have a Toshiba Satellite laptop and one day turning it on the screen stayed black. Tried rebooting and holding power button down etc... Took to repair shop and they hooked up to external monitor and still nothing. Told me it was the motherboard. I ordered a mother board and replaced it. Same thing still happening but now it shuts off after 3 or 4 seconds. Was it not the motherboard?

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January 11, 2012 at 12:40:41
Are their any led lights on when you turn it on like power, hard drive etc?

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January 11, 2012 at 12:49:08
I know a friend who took her laptop to "best buy" (ha, yea right), they said she needed a new laptop. Turns out the AC adapter was bad. Amazing what "repair shops" tell people:

- Did they open the laptop case and actually LOOK at the motherboard components?
- Did they look at or test AC connector on the motherboard?
- Did they test the AC adapter?
- Did they test the power switch?
- Did they test the RAM, HDD, DVD/CD-ROM?

- You replaced the mobo? Your expertise level is?
- Were the same components (fans, ram, cpu) from the old motherboard used on the new motherboard?
- Was replacement mobo new, used, refurbished, warranty?

Yes, with troubled units, report any lights - glowing steady or flashing repeatedly, colors & locations of the lights, are there any sounds - grinding, whirring, beeping, speaker noises, fans, does LCD light up at all, error mesages on the LCD screen ---- anything at all that can help a tech diagnose the system?

MOOOOooove! OH and you're welcome!

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